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Robinhood · 3 hours ago

Senior Manager of Crypto Operations, Risk

Menlo Park, CA

Full-time

Onsite

Senior Level

$183K/yr - $215K/yr

7+ years exp

Robinhood is building the future of finance with a mission to democratize finance for all. They are seeking a Senior Manager of Crypto Operations, Risk to lead the crypto risk program, defining strategy and governance while ensuring alignment with regulatory expectations.

CryptocurrencyFinTechPrediction MarketsStock ExchangesTrading Platform

Responsibilities

Define and mature the crypto risk management strategy and operating model. Establish and refine risk policies, standards, and procedures. Run governance and committee reporting for risk management

Own the Risk Appetite Statements for Crypto entities and implement a comprehensive KRI framework with thresholds, alerts, and escalation paths

Lead RCSAs, Enterprise Risk Assessments, and Product/Change Risk Assessments (i.e. new feature launches like staking, and significant process/technology changes). Coordinate sufficient approvals and control implementation pre-launch

Oversee issues and remediation plans end-to-end; run post-incident reviews with root-cause analysis and durable corrective actions; partner with first-line owners and Internal Audit on control design, testing, and continuous monitoring

Build executive-ready dashboards and monthly/quarterly risk reports in collaboration with data teams (e.g., Superset, Looker); deliver crisp insights, trends, and calls to action to crypto and enterprise leadership; prepare materials for Board/committee updates as needed

Serve as a primary risk counterpart for regulatory examinations and supervisory touchpoints (e.g., NYDFS/BitLicense, state regulators, and MiCA/DORA); coordinate requests, evidence, and responses; manage findings and remediation to closure

Own and scale Business Impact Analyses (BIAs), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise/testing cycles; ensure alignment with the Robinhood-wide enterprise resilience standards and program roadmap

Partner with Security, Engineering, and Vendor Management on access/change management, third-party risk, custody partner oversight, and blockchain infrastructure risks; drive risk-by-design principles across the lifecycle

Define requirements and drive effective use of GRC tooling for assessments, issues, KRIs, and reporting; automate where possible and continually improve process efficiency and scalability

Build and develop a small, high-performing team; set clear goals and operating rhythms; coach for impact; manage budget, vendor relationships, and hiring

Qualification

Risk managementCrypto products knowledgeRegulatory frameworks experienceData analytics toolsTeam leadershipStakeholder managementCommunication skills

Required

7+ years of progressive experience in risk management within crypto, fintech, broker-dealer, payments, or adjacent financial services; 3+ years leading teams or owning risk programs

Deep understanding of crypto products and infrastructure (e.g., trading, custody, staking, on-chain transfers, wallets, keys, chain analytics) and associated operational, technology, market, liquidity, and financial crime risks

Demonstrated track record building and scaling risk management programs, KRIs/metrics, and governance in fast-paced, regulated environments

Hands-on experience with end-to-end risk assessment lifecycles, issue/incident management, and enterprise resilience (BIA/BCP/DRP)

Direct exposure to regulatory frameworks and expectations across multiple jurisdictions (e.g., NYDFS/BitLicense, state MSB oversight, OFAC/FinCEN, MiCA, DORA), and experience working with auditors/regulators

Comfortable engaging with data analytics and tools (e.g., Looker, Superset) to build dashboards and narratives

Exceptional communication, executive presence, and stakeholder management. Ability to influence decisions, communicate clearly, and drive outcomes across Product, Engineering, Compliance, Security, Legal, and Operations

Bachelor's degree or equivalent experience required