University of California, Davis · 2 hours ago
Desktop Engineer and Support Analyst (SYS ADM 2 TX)
Davis, CA
Full-time
Hybrid
Mid Level
$42.06/hr - $58.89/hrThe University of California, Davis is seeking a Desktop Engineer and Support Analyst to provide advanced technical support and serve as a Linux-focused engineer. This role involves building and maintaining automated solutions for Linux endpoints, deploying research software, and assisting with migration to high-performance computing services.
Responsibilities
40% - Advanced (Tier‑3) Technical Support
35% - Linux Desktop Engineering & Automation
15% - Research Computing Enablement (Linux Servers & HPC)
10% - IT Service Management, Security, and Collaboration
Qualification
Required
Experience providing advanced technical support across heterogeneous Linux environments (e.g., Ubuntu/Debian, RHEL/Rocky), plus macOS and Windows client systems, including research‑focused use cases and specialized peripherals/instruments
Experience administering Linux research servers and related services; strong troubleshooting across OS, applications, and networks
Experience with endpoint management and configuration tools (e.g., HCL BigFix, Puppet, Ansible, or similar enterprise-grade tools) and scripting/automation (e.g., bash, Python, PowerShell)
Experience with core networking and security concepts (DHCP, DNS, VLANs, routing, VPN, client firewalls) and with secure configuration practices aligned to common frameworks (e.g., UC IS‑3/CIS/NIST/ISO)
Experience working within ITSM practices using a ticketing system; ability to create high‑quality documentation and user‑facing guides
Communication and interpersonal skills to collaborate with diverse technical and non‑technical stakeholders and to balance multiple priorities
Preferred
Experience packaging and deploying software for Linux at scale; familiarity with RPM/DEB packaging, module systems, or containerized delivery
Experience authoring BigFix content and/or developing Puppet modules; familiarity with additional config‑management tools (e.g., Puppet, Ansible, Salt) a plus
Experience designing reproducible research computing solutions; familiarity with research HPC environments and job schedulers (e.g., Slurm)
Experience configuring or managing infrastructure in public cloud environments (e.g., AWS, Azure, GCP)
Experience in higher education or research computing environments
Benefits
High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Company
University of California, Davis
UC Davis was founded in 1908 to serve the state of California. We do and we always will.
Founded in 1908
10001+ employees
H1B Sponsorship
University of California, Davis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (224)
2024 (182)
2023 (201)
2022 (157)
2021 (137)
2020 (130)
Funding
Current Stage
Late StageLeadership Team
Sean Quinn
Chief Financial Officer (Athletics)
Alyssa M. Rodriguez, PHR
Human Resources Generalist / Business Partner
Recent News
2023-10-27
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