Parker Hannifin · 2 hours ago
Customer Service Rep
Peoria, IL
Full-time
Onsite
Entry Level
$19.74/hr - $32.89/hr
1+ years expParker Hannifin is a company focused on achieving division business objectives while meeting customer performance expectations. They are seeking a Customer Service Representative to administer customer service accounts, interpret customer requests, and negotiate pricing and discounts.
HardwareIndustrial ManufacturingManufacturing
Responsibilities
Administers customer service accounts of moderate scope, and complexity to achieve division business objectives as well as meet customer performance expectations
Responsible for seeing the direction and oversight of assigned customer accounts carried out
Interprets customer requests, monitors performance and delivery, investigates complaints, and negotiates pricing and discounts based upon predetermined scope
Works with Accounting to research credits and debits and creates quotes for Value-Add services
Qualification
Required
Accuracy - Ability to perform work accurately and thoroughly
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea
Detail Oriented - Ability to pay attention to the minute details of a project or task
Organized - Possessing the trait of being organized or following a systematic method of performing a task
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea
Working Under Pressure - Ability to complete assigned tasks under stressful situations
Communication, Oral - Ability to communicate effectively with others using the spoken word
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Accountability - Ability to accept responsibility and account for his/her actions
Communication, Written - Ability to communicate in writing clearly and concisely
1-2 years of related experience
Microsoft Office applications (Word, Excel, and Power Point), Lotus Notes or Outlook
Preferred
Degree preferred
Benefits
Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
401(k) Plan with company matching contributions at 100% of the first 5% of pay.
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
Career development and tuition reimbursement.
Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
Paid Time Off and Company-Paid Holidays.
Company
Parker Hannifin
Parker Hannifin manufactures motion and control technologies, delivering precision-engineered solutions across various markets.
10001+ employees
H1B Sponsorship
Parker Hannifin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (26)
2022 (31)
2021 (23)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$4.13MKey Investors
Advanced Propulsion Centre UK
2016-01-18Grant· $4.13M
1978-01-13IPO
Leadership Team
Todd M. Leombruno
Executive Vice President and Chief Financial Officer
J
John Dedinsky
Corp. VP Global Supply Chain & Procurement
Recent News
2026-01-03
Company data provided by crunchbase