TWE Solutions Inc. · 10 hours ago
Senior Infrastructure and Cloud Engineer - Remote
TWE Solutions Inc. is a managed services provider specializing in solutions for mid-market and large organizations facing complex infrastructure and cloud computing challenges. The Senior Infrastructure and Cloud Engineer will lead high-impact projects, architect innovative cloud solutions, and collaborate with a dynamic remote team to deliver exceptional service to clients.
ConsultingInformation TechnologyNetwork HardwareSoftwareTelecommunications
Responsibilities
Lead well-structured infrastructure projects for clients, executing on all phases from scoping to delivery, including coordination with vendors, engineers, and clients
Design and deploy Azure infrastructure solutions, and execute Azure and Microsoft 365 migrations
Configure, debug, and support multiple infrastructure platforms, with a focus on Windows environments
Design, install, maintain, and monitor client infrastructure hardware and system software
Evaluate and troubleshoot complex client systems, providing recommendations on performance and scalability based on best practices
Perform root cause analysis for service interruptions, and implement preventive measures to minimize future issues
Provide high-level technical expertise in networking technologies, including LAN/WAN hardware, switches, routers, and firewalls
Perform routine maintenance on client systems, including backups, monitoring, and server deployment
Collaborate with vendors, carriers, and technical teams to implement and optimize infrastructure solutions
Create and maintain comprehensive documentation for client projects and systems
Be available for on-call rotations and provide after-hours support when necessary
Qualification
Required
5+ years of experience architecting Microsoft Windows Server and Active Directory environments
Proven experience designing Azure IaaS and Azure Networking solutions for 3+ years
3+ years of leading and delivering complex infrastructure projects from scoping to completion
Proficient in PowerShell scripting, with 3+ years of experience writing purpose-built scripts
5+ years providing Level 3 technical support, with a focus on advanced troubleshooting and solution delivery
A background in cybersecurity, with at least 2+ years of related work experience
A track record of delivering exceptional customer service
A Bachelor's degree in a related field or higher education
Preferred
Experience with MDM/UDM and Endpoint Management platforms
Familiarity with Exchange Email servers and Exchange Online
Previous experience working in a Managed Services Provider (MSP) environment
Benefits
Continuous learning and certifications in emerging technologies
Opportunity to lead advanced cloud and infrastructure projects
Pathways to senior leadership roles or specialization in areas like cloud architecture, automation, or DevOps
Healthy work-life balance