fusionSpan · 1 day ago
Consultant - Salesforce
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expfusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community. The Consultant - Salesforce will work with multiple non-profits to implement and manage their Salesforce CRM, requiring strong communication skills and the ability to adapt to evolving project needs.
AssociationCloud ComputingConsultingCRMInformation Technology
No H1B
Responsibilities
Perform requirements gathering, analysis, and documentation
Convey complex requirements to both internal and external stakeholders
Develop solution documents, requirement documents, discovery documents for internal and external review
Work on multiple projects and competing priorities simultaneously
Showcase (demonstrate) work deliverables to both internal and external stakeholders
Execute all project work in following Agile methodology
Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
Manage task and work tickets, including description and acceptance criteria
Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology
Work in tandem with project managers and development teams to ensure on-time, on-budget work products
Support the project team in identifying training needs for team members as well as clients
Documentation of standard operating procedures
Qualification
Required
Bachelor's Degree or higher, or equivalent work experience
2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
2+ years of business analysis experience for technology or technology services implementation projects
Excellent oral and written English communication skills (writing sample required)
Experience gathering requirements, writing solution documents and writing SOPs
Agile project experience and at least one Agile methodology certification
Preferred
Salesforce certification is highly desired, or candidate will be required to get one within 90 days of joining
Experience working in the non-profit or association industry
Salesforce implementation or administration experience
Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations
Experience providing quality assurance and/or acceptance testing as a client, vendor, or user is strongly preferred
Company
fusionSpan
fusionSpan is the leading CRM implementer and Salesforce partner for Non-Profits and Associations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gayathri Kher
CEO
Manav Kher
Co-Founder & COO
Company data provided by crunchbase