EUC Engineer jobs in United States
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World Wide Technology · 1 day ago

EUC Engineer

World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The End-User Computing administrator ensures that employees have performant, secure, and easy-to-use computing devices via managed platforms, performing strategic projects, maintenance, and top-tier support in a collaborative team environment.

HardwareNetwork HardwareSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Maintain, deploy, and troubleshoot endpoint configurations and policies for all platforms, to meet security benchmarks
Create and maintain software deployment packages for Windows, Mac OS, Android, and iOS
Administer virtual desktop environment and supporting infrastructure, including maintenance, support, patching, and documentation
Create and maintain documentation for fellow administrators, Service Desk, and end users
Assist in patching enterprise end-user devices with OS and third-party application updates
Evaluate and define hardware standards
Manage TEM (Telcom Expense Management ) platform
Manage Mobile Phone Contracts, Billing, Usage and equipment ordering with multiple suppliers
Identify technical problems within EUC systems and work independently to determine solutions
Work closely with other teams in IT to provide root cause analysis and resolve systemic end-user issues
Work closely with the Global Service Desk to drive process enhancements and efficiencies
Establish and maintain effective working relationships with management, coworkers, vendors, and customers
Provide support as needed
Be a part of the on-call and support rotation
Work on projects and tasks as assigned

Qualification

Virtual Desktop AdministrationWindows OS AdministrationMacOS AdministrationScripting PowerShellScripting PythonEnterprise Mobility ManagementCloud Services (Azure)Software PackagingActive Directory Group PolicyCustomer Service SkillsAgile FrameworksCommand-Line InterfacesVendor Relationship ManagementAPI Automation

Required

Bachelor's Degree in Arts/Sciences (BA/BS) Information Technology
Bachelor's Degree in Arts/Sciences (BA/BS) Information Systems
Bachelor's Degree in Arts/Sciences (BA/BS) Computer Science
A minimum of 8 years' progressive experience in a related field
5 years or greater experience in system administration
Experience troubleshooting end-user hardware, software, and driver issues
Adept at learning new skills and cutting-edge technologies on the fly
Strong customer service skills
Accomplished scripting with at least one language, i.e. PowerShell, Batch, Shell, or Python
Adept at supporting and administrating Virtual Desktop Environments with VMware Horizon, Azure Virtual Desktop, or Citrix
Expert OS administration and configuration skills for Windows
Expert OS administration and configuration skills for macOS
Experienced with Agile Frameworks and Methodologies
Experienced with Cloud services in Azure
Accomplished with command-line interfaces
Accomplished with an Enterprise Mobility Management (EMM) tool such as Intune, Workspace ONE, or JAMF
Expert in Packaging Software for mass deployment
Accomplished in creating and maintaining Active Directory Group Policy
Experience creating and managing relationships with Vendors
Experience at creating automation by interfacing with APIs or using tools like Ansible and ServiceNow

Preferred

A minimum of 8 years' progressive experience in a related field
VMware Certified Professional Digital Workspace (VCP-DW)
VMware Certified Technical Associate End-User Computing (VCTA)

Benefits

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Company

World Wide Technology

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World Wide Technology provides technology and supply chain solutions for large public and private organizations.

H1B Sponsorship

World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)

Funding

Current Stage
Late Stage
Total Funding
$25M
2000-02-13Series Unknown· $25M

Leadership Team

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Michael Taylor
Chief Technology Officer
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Thomas Strunk
CFO at WWT
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Company data provided by crunchbase