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Boston Scientific · 1 day ago

Senior IT Manager, Marketing Enablement & Learning Solutions

US-MA-Marlborough

Full-time

Hybrid

Mid, Senior Level

$128K/yr - $243K/yr

7+ years exp

Boston Scientific is a leader in medical science, committed to solving important health industry challenges. They are seeking an experienced Senior IT Manager to lead their Marketing Enablement and Learning Solutions team, responsible for the strategy, governance, and delivery of enterprise capabilities that empower marketing execution and learning experiences.

Health CareMedicalMedical Device

No H1B

Responsibilities

Define and own the technology strategy and roadmap for Marketing Enablement and Learning Solutions, aligned to enterprise and business priorities

Build, develop, and mentor a high-performing team, fostering a culture of collaboration, accountability, innovation, and continuous improvement

Evaluate emerging technologies and trends across marketing, learning, and remote support, translating opportunities into actionable strategies

Manage strategic vendor and partner relationships to ensure alignment with business objectives, delivery expectations, and long-term platform value

Oversee the delivery, enhancement, and operational stability of the marketing and learning platforms

Evolve Agile and product-centric delivery practices to support iterative delivery and continuous value realization

Monitor platform adoption, performance (including vendor and contractual performance), and value realization, driving continuous optimization and scalability

Drive standardization and reuse of capabilities to maximize platform value and reduce complexity across customer groups

Partner with internal IT teams, vendors, and system integrators to deliver solutions aligned to approved schedules, budgets, and resource plans

Act as a trusted partner for IT and business leaders, including Corporate Marketing, Medical Education, and Sales, translating business needs into clear technology roadmaps and delivery plans

Establish and evolve global governance models to ensure effective platform management across the enterprise

Ensure bidirectional sharing of priorities and roadmaps with global stakeholders to drive strategic alignment and identify opportunities for standardization and reuse

Communicate platform vision, progress, and risks to leadership with clarity and transparency

Qualification

Vendor ManagementAgile PracticesPlatform GovernanceLeadershipData-Driven SolutionsMarketing TechnologyProblem-SolvingContinuous ImprovementCommunication SkillsTeam Collaboration

Required

Bachelor's degree in business, engineering, computer science, or a related field

Minimum of 7 years' experience in IT, including at least 3 years in a leadership role managing technical delivery teams, people, and vendors

Strong vendor and partner management experience, including SaaS providers and system integrators

Demonstrated ability to establish and operate global platform governance models, including standards, roadmaps, and lifecycle management

Experience delivering and scaling solutions across multiple customer groups

Working knowledge of agile and DevOps practices in enterprise environments

Strong analytical and problem-solving capabilities

Experience with Agile or product-centric delivery models in an enterprise IT setting

Preferred

Experience leading enterprise marketing and/or learning technology platforms in a global, matrix organization

Familiarity with omnichannel marketing ecosystems, including data platforms, personalization, and analytics

Proven experience with platforms such as Salesforce Marketing and Customer Data Platform, Adobe Learning Manager, Appinium, and Remote Case Support technologies

Exceptional communication and stakeholder engagement skills

Knowledge of regulated or medical device/healthcare environments