Lyric Opera of Chicago · 6 days ago
Stage Door Team Leader
Chicago, IL
Full-time
Onsite
Mid Level
$20/hr - $20/hrLyric Opera of Chicago is a leading organization in the advancement of opera through artistic excellence and community engagement. They are seeking a Stage Door Team Leader responsible for the safety and security of backstage areas, monitoring access policies, and coordinating with various departments.
Performing Arts
Responsibilities
Monitor Access Policy for all Back of House (BOH) employees and guests
Perform routine security checks of access doors to the backstage area and monitor entry/exit points via electronic surveillance to determine that premises are properly secured; lock and unlock doors as needed
Act as point-of-contact in emergency situations for all backstage personnel and assist with initiation/implementation of emergency procedures (police, fire, and evacuation) in compliance with Lyric’s emergency action plan
Notify work-site personnel of the arrival of various goods delivered to the backstage area (UPS, FedEx, other special deliveries); coordinate the proper unloading of items, including occasional assistance with traffic control during loading/unloading of trucks
Coordinate with Company Management, Ryan Opera Center, Facilities, and other departments regarding guest lists, schedules, and other needs as they arise
Contact appropriate Lyric personnel to notify them of the presence of outside visitors or vendors needing to be escorted backstage
Notify Facilities Department of necessary physical plant repairs or safety concerns within the backstage area; monitor first aid kits and fire extinguishers and report any deficiencies
Assist seasonal staff and visitors with questions and directions (on- and off-site destinations)
As the business evolves, so may this role. These duties may change as Lyric’s leadership identifies the need at any time
Qualification
Required
Effective organizational, communication, and interpersonal skills are essential, as is a demonstrated orientation to quality customer service
Ability to interact effectively with diverse personalities, respond quickly to changing priorities, and maintain a professional demeanor under pressure all required
Demonstrated problem-solving and organizational skills with strong attention to detail
Must be able to handle multiple priorities in a fast-paced team environment
Ability to work and think independently, a motivated self-starter who also works well in a larger team
Ability work the following schedule: Wed-Sun (7:30am-3:30pm)
Sitting for extended periods of time
Ability to operate a computer and handle other office equipment with or without reasonable accommodation
Must be able to perform the essential functions of the role within the Stage Door office environment, including working at and operating the Stage Door window, with or without reasonable accommodation
Preferred
Security industry experience/certification, and/or working knowledge of the details associated with back-of-house operations for a theatre facility is extremely desirable, as is previous experience providing 'in-person' customer interface
Benefits
Health
Dental
Vision
403B (no company match)
401(k) with company match
PTO (including sick, vacation, and personal days, and holidays)
Life/AD&D coverage
Opportunities for professional development
Complimentary tickets
Company
Lyric Opera of Chicago
Major American opera company respected worldwide for its demanding performances and devoted subscriber base.
Founded in 1954
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brittany Camuy
Director Of Group Sales & Partnerships
Vincente Milianti
Chief Financial & Administrative Officer
Recent News
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2025-03-28
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