Hexaware Technologies ยท 7 hours ago
Site Reliability Engineer (SRE) with strong Middleware expertise
United States
Full-time
Remote
Senior Level
6+ years expHexaware Technologies is a leading global IT Services company dedicated to driving digital transformation and innovation for businesses around the world. They are seeking a Site Reliability Engineer (SRE) with strong Middleware expertise to design, operate, and continuously improve highly available, secure, and scalable enterprise platforms while collaborating with various teams to ensure platform reliability and operational excellence.
BankingConsultingInfrastructureInsuranceInsurTechSoftware
Responsibilities
Define, implement, and track SLIs, SLOs, and error budgets for middleware and platform services
Drive MTTR reduction, availability improvements, and operational resilience
Lead incident response, root cause analysis (RCA), and post-incident reviews
Implement proactive monitoring and alerting to reduce noise and prevent outages
Administer and support enterprise middleware platforms including:
Oracle WebLogic, Apache, NGINX
API Gateways (Apigee Edge / X)
Java application servers and JVM-based services
Perform patching, upgrades, configuration tuning, and capacity planning
Manage certificates, keystores, truststores, and TLS configurations
Ensure platform security, compliance, and performance standards
Design and maintain end-to-end observability using tools such as:
Dynatrace, ELK/Kibana, Splunk (or equivalent)
Build executive and operational dashboards for real-time health visibility
Reduce alert fatigue through smart alerting, thresholds, and suppression
Monitor JVM metrics, GC behavior, thread utilization, and API performance
Develop automation and self-healing solutions using:
Shell scripting, Python, Ansible, Terraform, or similar tools
Automate routine operational tasks (restarts, validations, health checks)
Enable CI/CD-friendly middleware deployments and configuration management
Standardize environments across DEV / QA / UAT / PROD
Support middleware workloads on:
Kubernetes / OpenShift
Public or hybrid cloud environments (AWS, Azure, GCP)
Integrate platform reliability into containerized and microservices architectures
Collaborate with DevOps teams on deployment pipelines and release strategies
Act as a reliability advisor to application and development teams
Partner with Unix/Linux, Database, Network, and Security teams
Provide mentoring, documentation, and best-practice guidance
Participate in on-call rotations and production support leadership
Qualification
Required
6+ years of experience in Middleware / Platform Operations / SRE
Strong expertise in WebLogic, Java middleware, Apache/NGINX
Hands-on experience with observability platforms (Dynatrace, ELK, Splunk)
Solid understanding of Linux/Unix systems and networking fundamentals
Experience with API platforms (Apigee preferred)
Automation and scripting skills (Shell, Python, Ansible, Terraform)
Experience with Kubernetes/OpenShift and containerized workloads
Practical experience implementing SRE principles in production
Strong troubleshooting skills (thread dumps, heap analysis, GC logs)
Experience with incident management, RCA, and change management
Ability to balance reliability vs delivery velocity
Preferred
Experience with cloud-native architectures and service meshes
Knowledge of IAM / Security integrations (OAuth, SAML, mTLS)
Exposure to CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
Experience supporting 24x7 enterprise environments
ITIL or SRE certifications
Benefits
Excellent Health benefits with low-cost employee premium.
Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Competitive Salary
Company Pension Scheme
Comprehensive Health Insurance
Flexible Work Hours and Hybrid Work Options
XX days paid annual holidays + public holidays.
Professional Development and Training Opportunities
Employee Assistance Program (EAP)
Diversity, Equity, and Inclusion Initiatives
Company Events and Team-Building Activities
Company
Hexaware Technologies
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
10001+ employees
H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (629)
2024 (703)
2023 (510)
2022 (648)
2021 (647)
2020 (1064)
Funding
Current Stage
Public CompanyTotal Funding
$67.69MKey Investors
MAPE Advisory GroupGeneral Atlantic
2021-10-23Acquired
2013-01-01Post Ipo Equity
2006-10-01Post Ipo Equity
Leadership Team
P R Chandrasekar
Vice Chairman & CEO
Srikrishna Ramakarthikeyan
CEO
Recent News
2025-12-25
Hindu Business Line
2025-12-17
PR Newswire UK
2025-12-16
Company data provided by crunchbase