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Riverside Healthcare · 1 day ago

CLINICAL SCHEDULING COORDINATOR

Kankakee, IL

Full-time

Onsite

Entry Level

$21.92/hr - $26.85/hr

2+ years exp

Riverside Healthcare is looking for a Clinical Scheduling Coordinator to manage and coordinate the scheduling of clinical staff. This role ensures optimal staffing levels and compliance with healthcare regulations while maintaining efficient workflow in collaboration with clinical teams and administrative staff.

Health CareHospitalHospitality

Responsibilities

Coordinate and manage the schedules of clinical staff, including nurses, Certified Nursing Assistants, and other healthcare professionals, ensuring coverage meets patient care needs and resident census

Serve as the primary point of contact for staff regarding scheduling inquiries, changes, and confirmations. Communicate any schedule changes promptly to all relevant parties

Maintain accurate and up-to-date records of staff schedules and any related documentation in the scheduling system

Ensure all scheduling practices comply with healthcare regulations, labor laws, and organizational policies

Address and resolve scheduling conflicts, last-minute changes, and staffing shortages, ensuring minimal disruption to patient care

Generate and analyze scheduling reports to identify trends, forecast staffing needs, and provide recommendations for improving scheduling efficiency

Work closely with department heads, clinical managers, and HR to align scheduling practices with organizational goals and patient care standards

Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA)

Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards

Assist with general administrative duties as needed, including answering phones, filing, and responding to email inquiries

Participate in team meetings and provide input on scheduling processes and improvements

Assist with the onboarding and orientation of new clinical staff related to scheduling procedures

Qualification

Scheduling software proficiencyHealthcare scheduling experienceOrganizational skillsCommunication skillsProfessionalismData managementProblem solvingInterpersonal skillsAttention to detailFlexibility

Required

Minimum of 2 years of experience in a healthcare scheduling or administrative role

High school diploma or equivalent required

Preferred

Must demonstrate a high level of professionalism, discretion, and the ability to handle sensitive information

Flexibility to adjust hours based on staffing needs may be required

Proficiency in scheduling software and systems, strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment

Excellent communication and interpersonal skills are essential

Experience in a clinical setting is strongly preferred

Certifications in healthcare administration or related fields are a plus

Associates degree in healthcare administration, business, or a related field preferred