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HSN · 16 hours ago

General Manager- Distribution

Piney Flats, TN

Full-time

Onsite

Director/Executive

10+ years exp

HSN is part of the QVC Group, a Fortune 500 company with several leading retail brands. The General Manager- Distribution will oversee customer interfacing operations in the fulfillment center, ensuring operational performance and leading the leadership team.

E-CommerceMarketplaceOnline Portals

Responsibilities

Manage a multi-shift, 7 day per week, variable volume fulfillment operation including inbound, learning, maintenance, outbound, returns processing, and associated related areas

Responsible for operational leadership as it relates to Safety, Cost per unit, productivity/UPH, and fixed and variable expenses associated with fulfillment operations

You will lead teams in ways to guide a safe working environment for employees, culture of continuous improvement and waste elimination, and maximize employee engagement throughout to ensure the site remains union free

Develop and implement short-term and long range goals and operational plans to achieve designated site goals, while maintaining or increasing site efficiency

You will determine what improvements you can make to allow for cost reduction, increase speed, and improve customer service. Elimination of waste and 5S Implementation is the focus through leading and promoting Kaizen and a culture of continuous improvement daily

Lead projects to optimize cost of transportation while ensuring high quality and speed of delivery in partnership with vendors and internal groups, including major capital and information system projects

Lead network wide programs as requested to lead overall network improvement, and participate in network or company-wide activities as a representative of the site and customer logistics

Qualification

Operational leadershipFulfillment systems WMSFulfillment systems WCSFulfillment systems TMSFulfillment systems YMSFinancialBudgeting skillsP&L experienceExcel proficiencyLeadership developmentContinuous improvementSafety managementCost reduction strategiesEmployee engagement

Required

Operational experience including leading complex operations and working to improve operations to reduce costs, improve customer service, and maximize quality both internally and externally

Experience motivating leaders to get the most of their people, while maintaining a highly engaged workforce and creating safe work environments

Financial and budgeting skills, P&L experience

Detailed experience in fulfillment systems (WMS, WCS, TMS, YMS) and experience improving operational systems maximize operational effectiveness

Experience reporting and using Excel (can perform complex functions) to make business and operation decisions

Bachelor's Degree in Business, Supply Chain, or Engineering required

10+ years leading large-scale distribution operations with 5+ years experience leading leaders in a large-scale distribution operation