Marriott International · 9 hours ago
flex Senior Revenue Program Specialist, RMAS
Bethesda, MD
Full-time
Hybrid
Mid, Senior Level
$27/hr - $34/hr
1+ years expMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. The Senior Revenue Program Specialist is responsible for ensuring seamless execution of revenue management processes and initiatives, managing complex projects, and providing expert support during workshops and cutovers.
Customer ServiceHospitalityHotelTravel
Responsibilities
Assists Transient Revenue Managers by building and updating rate offers
Investigates and provides solutions for OTA rate parity lose cases
Assists in the implementation of hotel sales strategy in reservation and inventory systems
Escalates technical questions related to the reservations and property management systems to the correct support desk in a timely manner
Provides support to Inventory Managers by managing ServiceNow ticket assignments
Monitors the compliance with and participation in Company promotions and eCommerce channels
Use computer systems and software packages to input, access, modify, store, or output information
Enter and retrieve data from computer systems using a keyboard, mouse, or trackball
Address stakeholders’ service needs in a professional, positive way and on time
Thanks stakeholders with genuine appreciation
Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner
Support all co-workers and treat them with dignity and respect
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
Develop and maintain positive and productive working relationships with other employees and departments
Comply with quality assurance expectations and standards
Enter and locate work-related information using computers and/or point of sale systems
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Maintain confidentiality of proprietary materials and information
Follow company and department policies and procedures
Protect the privacy and security of guests and coworkers
Perform other reasonable job duties as requested
Qualification
Required
High school diploma/G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience is required
Use computer systems and software packages to input, access, modify, store, or output information
Enter and retrieve data from computer systems using a keyboard, mouse, or trackball
Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner
Support all co-workers and treat them with dignity and respect
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
Develop and maintain positive and productive working relationships with other employees and departments
Comply with quality assurance expectations and standards
Maintain confidentiality of proprietary materials and information
Follow company and department policies and procedures
Protect the privacy and security of guests and coworkers
Perform other reasonable job duties as requested
Computer Skills
Learning
Decision-Making
Arithmetic Computation
Customer Service Orientation
Interpersonal Skills
Diversity Relations
Communication
Listening
Telephone Etiquette Skills
English Language Proficiency
Applied Reading
Integrity
Dependability
Positive Demeanor
Typing
Microsoft Office
Detail Orientation
Multi-tasking
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Paid sick leave
0.0384 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
Founded in 1927Milwaukee, Wisconsin, USA
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase