Kalmar · 7 hours ago
Product Support Engineer, AMERICAS
Durham, NC
Full-time
Hybrid
Mid Level
$75K/yr - $90K/yr
3+ years expKalmar is a leading global provider of sustainable material handling equipment and services, and they are seeking a Product Support Engineer for their BROMMA division located in Durham, North Carolina. The role involves providing technical support to sales, service, and spare parts teams, collaborating with various departments, and ensuring compliance with product design standards.
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Responsibilities
Provide technical assistance to sales, service and spare parts team members; attend/hold technical meetings and make presentations for the customer and sales/service team members
Collaborate with sales to properly outline the scope of work for new spreaders sales through Product Configuration and Order Specification for spreaders sold into the Americas territory; coordinate with sales concerning customer communications affecting the design of the product; coordinate design efforts with sales personnel or customer representative in order to determine application demands and customer expectation; coordinate with services concerning problems with the mechanical, electrical, hydraulic and structural components on the product; coordinate with services to prepare or correct programming for spreaders and testers; travel to customer sites to determine the demands and operating conditions of the product or to provide technical assistance for the sales and/or services personnel; travel to other Bromma Sales & Manufacturing sites to discuss design issues and new product development
Establish and maintain product design criteria and standards for Bromma Global Spreaders; prepare reference materials to be sent to the engineering department in Bromma for the design of spreaders that will shipped into the Americas territory
Monitor applicable codes and standards dealing with the mechanical, electrical and structural parts of the product for the Americas; maintain compliance with company policies, Code of Conduct and applicable regulations
Qualification
Required
US Driver's license, passport and TWIC Card required (if candidate does not already possess, these must be obtained immediately upon hire)
Minimum of 3 years' of relevant business / product experience in similar role providing mechanical, electrical, hydraulics and PLC technical support for heavy equipment, preferably port and terminal equipment
Strong awareness and adherence to safety protocols to ensure a secure work environment for yourself and your colleagues
Customer-focused mindset; technically oriented; Service focused/minded
Preferred
Bachelor's Degree in Mechanical/Electrical Engineering or a related field preferred
Knowledge of spreader equipment or maritime experience preferred
Autodesk/AutoCAD & Inventor experience highly preferred
Experience in programming industrial PLC a plus
Benefits
Eligible for Annual Bonus
Work-Life Balance: Our generous time-off policy includes paid vacation days, personal/sick days, and paid holidays supporting a healthy balance between your professional and personal life.
Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.
Purpose that drives change: You'll contribute to solutions that transform global trade, creating environmental and operational innovations.
People who move together: You'll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.
Company
Kalmar
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centres and heavy industry.
5001-10000 employees
H1B Sponsorship
Kalmar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$210.11M2024-12-13Post Ipo Debt· $210.11M
2024-07-05IPO
Leadership Team
Karri Keskinen
Head of Global Sales, Horizontal Transportation
Recent News
2025-12-22
Company data provided by crunchbase