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UW Health · 1 day ago

Patient Scheduling Specialist - Appointment Call Center

Madison, WI

Full-time

Onsite

Entry Level

1+ years exp

UW Health is the #1 hospital in Wisconsin, seeking Patient Scheduling Specialists to provide excellent phone-based customer service. The role involves assisting patients with appointment scheduling, making outgoing calls to schedule appointments, and coordinating with clinic staff.

EducationHealth CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs

Make outgoing phone calls to patients to schedule their appointments

Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner

Qualification

Customer serviceAppointment schedulingOffice experienceHealthcare experienceCoordination skills

Required

High school diploma or equivalent

One (1) year of previous experience working in an office or customer service environment

Preferred

Associate or Bachelor's degree in Business Administration, Healthcare, or other related field

Previous experience working in healthcare

Experience scheduling patients

Experience coordinating multiple activities in an office setting

Company

UW Health

Glassdoor3.7

UW Health is an academic health system associated with the University of Wisconsin-Madison.

Founded in 1918

Madison, Wisconsin, USA

10001+ employees

http://www.uwhealth.org/

H1B Sponsorship

UW Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)