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City of Aurora · 17 hours ago

Crisis Intervention Program Administrator

Aurora, CO

Full-time

Hybrid

Mid, Senior Level

$83K/yr - $104K/yr

3+ years exp

The City of Aurora is seeking a Crisis Intervention Program Administrator to oversee various crisis response programs. This role involves managing day-to-day operations, collaborating with police and clinical service providers, and ensuring effective service delivery to the community.

GovernmentLaw EnforcementPublic Safety

Responsibilities

Oversees day-to-day operations of all Crisis Programs

Supervises Crisis Programs Data Analyst and ensures the accurate delivery of program statistics and outcomes

Assists in budget planning and management for all programs to include federal grant programs and city general funds in consultation with Aurora Police Department chain of command and Housing and Community Services leadership

Assists in communicating program updates and strategic plans with executive level staff, elected officials, and media personnel

Coordinates response to on-demand requests from elected officials, City and Public Safety leadership, and community members

Administers professional service agreements with contracted service providers and holds contractors accountable to ensure adequate and effective service provision

Assists in the development of programmatic regulations, policy, procedures, and program schedules in partnership with the Intervention Programs Division Manager, Clinical Supervisor, and CRT Sergeant as it relates to the programs

Regularly evaluates program efficacy through program data collection and feedback from stakeholders, staff, and community members

Provides training to educate the community, City of Aurora staff, first responders, and other relevant groups on the Crisis Programs mission, operations, and outcomes

Manages requirements of grant funding reporting and deliverables

Assists in the regular evaluation and subsequent updates strategic plans for all crisis programs

Provides regular status and data reports to City Council, Aurora Police Department Chain of Command, Department Directors, and other stakeholders

Serves as liaison between contracted partner agencies, the City of Aurora, the Aurora Police Department and Aurora Fire Rescue

Builds networks and acts as the bridge between the department, community, City Officials, advisory groups, other governmental agencies, and others as appropriate to develop and maintain effective partnerships

Attends relevant meetings to include weekly team meetings, program leadership meetings, regional and/or statewide co-responder program meetings, and other stakeholder-collaboration meetings as a representative of the City of Aurora Crisis Programs

Provides support and guidance to programs staff to include clinicians, EMTs, and officers regarding program operations, interpersonal conflicts, clinical guidance, and case consultation

Serves as the internal subject matter expert and consultant on crisis intervention, CRS 27-65 behavioral health statute, information sharing protocols, and co-responder programming for effective development of policies, directives, and staff training

Responds to requests for consultation, service provision or guidance regarding community members

Consults with legal and risk management staff within Housing and Community Services and the Aurora Police Department on policies, procedures, and other appropriate instances as it relates to the Crisis Programs

Coordinates mental health related training for programs staff, City of Aurora staff, and the community

Maintains communication with contracted external research and evaluation partners

Coordinates with federal, state, and local law enforcement agencies and other behavioral threat assessment organizations to ensure the following of leading practices within the CRT's Targeted Violence Prevention Program

Participates in interviews and provides recommendations to Aurora Police Department, Contracted Clinical Service Provider and Contracted Ambulance Provider on the selection of officers, clinicians and EMTs for the Crisis Programs

Performs other related duties as assigned

Qualification

Crisis Intervention ProgramsData AnalysisGrant WritingBehavioral Health KnowledgeMicrosoft OfficeTraining DevelopmentInteragency CollaborationLeadershipCommunity RelationsEffective CommunicationConflict ResolutionAdaptabilityOrganizational Skills