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Acadia Healthcare · 1 day ago

Admissions Assistant Acute - Per Diem! Shift 7am -3 pm

Belton, TX

Full-time

Onsite

Entry Level

1+ years exp

Acadia Healthcare is a renowned healthcare facility committed to providing exceptional mental health services to the community. The Admissions Assistant will play a vital role in the admission and registration process for incoming patients, ensuring a smooth and efficient operation of the facility while maintaining a focus on patient safety and satisfaction.

Mental Health Care

Responsibilities

Greet and search new patients and those transporting patients upon arrival

Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones

Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility

Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient

Ensure all required patient information is received and processed, and necessary appointments are made with the proper behavioral or medical health personnel

Demonstrate a positive, empathetic, and professional attitude toward customers always

When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority

Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service

Ensure the well-being of patients and provide a positive, supportive, and structured environment

Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed

Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems

Assist in providing a safe, secure, clean and comfortable environment for patients, significant others and staff

Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff

May obtain patient's vital signs, height, and weight as assigned and document in the patient record

Engage patients in activities and interactions designed to encourage the achievement of the treatment goals

Assist incoming patients/family members with contraband searches, and itemizing belongings and valuables when needed

Complete and maintain required documentation

Assist with follow-up and paperwork as required on incidents and events that may take place in the facility

May provide transportation for the patient, or coordinate transportation with an appropriate staff member

Recognize that patient safety is a top priority

Data Entry

Qualification

Customer serviceData entryCPR certificationDe-escalation certificationHealthcare experienceFirst aid certificationProfessional demeanorEmpathyOrganizational skillsAttention to detail

Required

CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility)

Preferred

Bachelor's degree is preferred, with a background in the social services field considered a plus

One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures

First aid certification may be required based on state or facility requirements

Company

Acadia Healthcare

Glassdoor3.1

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.

Founded in 2005

Franklin, Tennessee, US

10001+ employees