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Central Pacific Bank · 14 hours ago

Teller - Kahala Branch

Honolulu, HI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Central Pacific Bank is seeking enthusiastic Tellers who are committed to providing exceptional customer service. The role involves processing financial transactions, maintaining accurate customer records, and actively cross-selling bank products to help customers meet their financial goals.

BankingFinancial Services

Responsibilities

Provides an Exceptional Customer Experience

Delivers personalized customer service and consistently look for ways to “WOW” customers

Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately

Maintains accurate records of each customer in accordance with the bank’s policies and procedures

Answers customer questions with a can-do attitude, no matter how complex or technical

Complies with all security procedures and bank regulations that apply to your position

Maintains working knowledge of our policies and procedures that apply to your position

Safeguards assigned, branch and customer cash according to Security Procedures

Holds financial conversations to determine needs and refer appropriate solutions

Identifies referral opportunities to maintain relationships and adds value for all customers

Actively cross sells bank products and services

Participates in branch or bank wide campaigns

Maintains and submits customer referrals and reports as required

Works as a team to meet and exceed individual and team goals

Qualification

Cash HandlingCustomer ServiceFinancial Institution ExperienceCross SellingActive ListeningOral CommunicationWritten CommunicationTeamwork

Required

High School Diploma or equivalent required

6 months or more of experience in cash handling and customer service

1+ year(s) of experience in cash handling and customer service

1+ year(s) of experience in a Financial Institution and/or Teller experience

Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated

Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications

Must be able to clearly communicate verbally and in writing with all internal and external customers

Must also be able to hear sufficiently to engage in daily discussions and interactions

Must be able to read and understand bank-related documents

Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time

Must also be able to adapt to different work environments as needed to perform the job