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Nesco Resource · 17 hours ago

Bilingual Customer Service Representative - 1st Shift, Bardstown, KY

Bardstown, KY

Full-time

Onsite

Entry Level

$18.50/hr - $20/hr

2+ years exp

Nesco Resource is seeking a dedicated Bilingual Customer Service Representative to support sales and enhance the customer experience. The role involves processing orders, communicating with customers, and collaborating with teams to ensure customer satisfaction.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Process orders and ensure timely and accurate deliveries

Communicate effectively with customers about product details, availability, and shipping information

Assist in resolving back orders and maintaining inventory control

Prepare quotations, invoices, and shipping documents

Update and manage customer data in our database

Collaborate with various teams to ensure smooth operations and customer satisfaction

Support collection activities for overdue accounts

Foster and maintain positive relationships with customers and team members

Ensure compliance with J-Sox regulations and international accounting practices

Qualification

Customer service orientationBilingual (Spanish/English)Microsoft SuiteAutomotive parts experienceAnalytical skillsProblem-solving mindsetTime managementOrganizational abilitiesTeam collaborationAdaptability