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CTERA · 1 month ago

Sales Development Representative (SDR) Manager

NY, Syracuse, US

Full-time

Hybrid

Mid, Senior Level

2+ years exp

CTERA Inc. is seeking a highly motivated Sales Development Representative (SDR) Team Lead to join our dynamic team, based in Syracuse, NY. The SDR Team Lead plays a pivotal role in driving the front end of the sales engine by empowering, supervising, and developing a team of SDRs to identify, engage, and qualify prospective customers.

Cloud Data ServicesCloud StorageCyber SecurityData StorageEnterprise SoftwareFile SharingInformation Technology

Comp. & Benefits

Responsibilities

Manage, mentor, and motivate a team of SDRs, providing ongoing coaching, skills development, and performance feedback to help achieve individual and team goals

Oversee the team's research, outbound prospecting, and multi-channel engagement efforts to ensure best practices and outreach targets are consistently met

Establish and monitor lead qualification standards, ensuring SDRs effectively develop inbound and outbound leads into sales-ready opportunities

Collaborate with Account Executives and Marketing to align messaging, optimize handoff processes, and drive cross-functional success across lead pipeline management

Track, analyze, and report team activities, pipeline details, and KPIs in the CRM; leverage insights to refine outreach strategies and support accurate sales forecasting

Foster an environment of continuous improvement through experimentation, feedback, and sharing of industry trends and prospecting innovations

Qualification

Sales development experienceCRM systems proficiencyTeam managementData-driven mindsetLeadership skillsMultitasking skillsCoaching abilitiesNetworking knowledgeCloud-based solutionsCommunication skillsOrganizational skillsDetail-oriented approach

Required

2+ years of experience in sales development, inside sales, or a related field; understanding of outbound prospecting methods and best practices

Availability in the Syracuse office 3 days per week

Prior experience managing or leading an SDR or inside-sales team

Outstanding leadership, coaching, and motivational abilities with a focus on supporting SDRs to exceed outreach and qualification targets

Proven ability to communicate persuasively, establish rapport quickly, and deliver constructive feedback in a team setting

Strong organizational and multitasking skills, with a detail-oriented approach to managing team operations and individual development

Data-driven mindset, leveraging CRM systems, analytics, and outbound tools, and sales metrics for performance optimization and targeted improvements

Strong technical skills - Knowledge of the networking, IT/ storage/Security industry, as well as cloud-based solutions, is a plus

Company

CTERA

CTERA is a proven leader in hybrid file services, seamlessly unifying on-prem, remote, and cloud-based data access with enterprise-grade security, regulatory compliance, and built-in cyber resilience.

Founded in 2008

Petah Tiqva, HaMerkaz, ISR

51-200 employees