PSI Services LLC · 9 hours ago
Test Content Services Specialist
United States
Full-time
Remote
Entry Level
£35K/yr - £35K/yr
1+ years expPSI Services LLC is a company that powers world leading tests, focusing on providing the best test taker experience. They are seeking a Test Content Services Specialist to apply technical expertise in exam content management and project management for the publication and maintenance of certification exams.
ConsultingEducationHigher Education
Responsibilities
Onboard new clients and determine appropriate test setup based on client requirements
Intake new exams for existing clients and publish exams according to established timeline requirements
Develop and maintain timelines for test publication activities and track progress in project management ticketing software
Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately
Prepare tests for publication and implement live updates to tests
Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients
Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems
Conduct quality control according to department procedures and address issues
Support other Content Management teams with tasks related to test publication
Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides
Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software
Qualification
Required
1+ years' experience exam publication, item bank management and/or database management
Strong communication skills required
Ability to approach problems with creative problem solving
Proficiency with Microsoft Office applications
Preferred
Bachelor's degree level preferred
Experience with Jira a plus
Experience with XML, HTML and QTI file formats preferred
Benefits
401k/Pension/Retirement Plan – with country specific employer %
Enhanced PTO/Annual Leave
Medical insurance – country specific
Dental, Vision, Life and Short Term Disability for US
Flexible Spending Accounts – for the US
Medical Cashback plan covering vision, dental and income protection for UK
Employee Assistance Programme
Commitment and understanding of work/life balance
Dedicated DE&I group that drive core people initiatives
A culture of embracing wellness, including regular global initiatives
Access to supportive and professional mechanisms to help you plan for your future
Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Company
PSI Services LLC
PSI has over 70 years of experience providing worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions.
1001-5000 employees
H1B Sponsorship
PSI Services LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (6)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2024-01-26Acquired
Leadership Team
Janet Garcia
President
Recent News
Corridor Business Journal
2025-10-31
2025-10-24
Research and Markets
2025-07-23
Company data provided by crunchbase