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HUB International · 16 hours ago

Client Service Associate

Newport Beach, CA

Full-time

Onsite

Entry Level

$23/hr - $26/hr

1+ years exp

HUB International is a leading insurance advisory firm dedicated to providing tailored solutions for clients. The Client Service Associate plays a vital role in managing client relationships and supporting day-to-day account management, ensuring clients receive the necessary services and support.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Assist the Account Management team with all aspects of the account-service for all client group sizes

Assist eligibility changes, enrollments, changes and terminations

Processes COBRA documents

Provides billing and online portal assistance to clients

Assists with audits

Qualification

Benefits experienceComputer efficiencyWritten communicationTeamworkAttention to detailInitiative

Required

1+ years of related benefits experience

demonstrated computer efficiency

Teamwork – Supports everyone's efforts to succeed

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed

Demonstrates attention to detail

High school or equivalent