MGM Resorts International · 2 weeks ago
International Marketing Executive - MGM National Harbor
Property - MGM National Harbor
Full-time
Onsite
Mid Level
$71K/yr - $95K/yr
3+ years expMGM Resorts International is a leader in the entertainment industry, and they are seeking an International Marketing Executive to enhance customer experiences for their casino guests. This role involves evaluating customer activity, managing reservations, and ensuring seamless service while driving loyalty and profitability through tailored incentives and compliance with standards.
GamblingHospitalityResorts
Responsibilities
Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts)
Maintain property’s customer base to support increasing the customer development efforts
Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems
If authorized, grant limited amount of marker authorization limits to qualifying customers
Minimum exposure to business decisions regarding customer credit lines, allowances, and comps
Assist in managing customers to profitable levels
Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers
May attend special event functions when appropriate to promote marketing efforts and greet customers
May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group
Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies
Resolve customer disputes and complaints to the satisfaction of the customer and the company
Comply with local laws, Title 31 and attend all mandatory compliance and training sessions
Qualification
Required
Must be at least 21 years of age
At least three (3) years of prior relevant experience
Prior relevant experience in hotel operations, casino marketing, VIP services or table games preferred
Preferred
Fluency in Chinese (Mandarin and/or Cantonese), Vietnamese, or Korean—native-level or business proficiency in speaking, reading, and writing preferred
Benefits
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Healthcare, financial, and time off benefits (for eligible employees).
Free meals in our employee dining room.
Free parking on and off shift.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer and President
Mark Strawn
Chief Financial Officer - Midwest Group
Recent News
2026-01-23
2026-01-20
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2026-01-17
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