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HMH · 9 hours ago

Sr Technology & Training Spec

United States

Full-time

Remote

Mid, Senior Level

$75K/yr - $83K/yr

5+ years exp

NWEA, a division of Houghton Mifflin Harcourt, supports educational communities through assessment solutions and professional learning. The Senior Technology and Training Specialist will serve as a technical liaison for the Scoring Operations Team, managing technology requests and training processes while ensuring effective training and documentation deliverables.

Responsibilities

Serves as the recognized technology expert within and outside the organization

Leads logistical efforts in arranging audio visual or computer equipment/software, according to established budgets

Ensures seasonal staff has appropriate credentials, materials, tools, and equipment

Demonstrates expertise in a variety of work processes through job-related training and considerable on-the-job experience

Provides strategic consulting in all aspects related to technical training, readiness, and sustainability

Plans and schedules according to project deadlines

Identifies, develops, and codes material documentation needed for human scoring, including templates, style guidelines, and training documentation

Drives and/or designs and develops content including technical documentation, manuals, quick reference guides, webinars, short videos, eLearning modules for implementation of tools working with Specialists and Scoring Directors to update content on an ongoing basis

Plans, designs, develops, and delivers strategic training and instructional programs, using instructor-led, train-the-trainer, electronic/web-based, and/or multimedia training methods and formats

Serves as a multi-functional back-up for all individual contributor roles on the team, including content material development, facilitation, and management

Utilizes ability to analyze and evaluate all aspects of project process

Recommends and/or implements innovative solutions, modifications and enhancements to technology processes with full discretion to act

Evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures

Solves for unique and complex problems or risks that have impact on schedules or budgets

Works autonomously within established procedures and practices

Can act as a Lead and coordinate the work of others

Leads project teams of seasonal staff to achieve milestones and objectives

Anticipates internal or external business challenges/regulatory issues

Contributes to development of functional strategy

Interacts with internal and external stakeholders

Creates networks with key decision makers in Operations, Technology, Assessment Design and Psychometrics, Publishing, and Program Management

Advises partners on technology-related topics and processes

Qualification

Scoring Operations expertiseTechnical training developmentData management skillsMicrosoft Office proficiencyK–12 assessment knowledgeLeadership experienceTeam-building skillsBasic coding skillsCommunication skillsOrganizational skills