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Love's Travel Stops · 1 day ago

Carrier Relations Specialist III

Oklahoma City, OK

Full-time

Hybrid

Mid Level

3+ years exp

Love's Travel Stops is a family-owned and operated business that has been fueling customers' journeys since 1964. They are seeking a Carrier Relations Specialist III to oversee the coordination of 3rd party carriers, focusing on strategic support and vendor relationships across different businesses.

Responsibilities

Advocate for 3rd party carrier usage where it positively serves the enterprise

Manage internal and external communications to coordinate carrier support

Develop and maintain carrier relationships

Find new carriers anytime market coverage is insufficient for the business

Effectively use reporting data, exception trends, and carrier freight costs, to move 3PL carriers onto lanes that serve enterprise goals optimally

Work with Logistics, Supply Coordinators, and POD Leaders to effectively fill truck time deficits

Coach carriers through performance issues, system usage, and effective partnership with the enterprise

Work with Loves Freight Reconciliation to research, negotiate, and resolve billing disputes and invoicing concerns

Work with Gemini back office to ensure paperwork is submitted timely and orders are reliably closed in Gravitate

Ensure that carrier commitments are fulfilled and orders are sent to carriers as promised

Periodic business travel to conferences and business meetings

Ensure all carriers are following company policies and procedures while handling our business

Keep management and leadership teams informed of any issues or concerns

Other duties assigned as needed

Qualification

Logistics experienceCarrier relationship managementMicrosoft OfficeGravitateSlackCustomer serviceInnovative thinkingWork under stressWritten communicationOral communicationTeam playerAttention to detailSelf motivatedTime management