BranchPattern · 16 hours ago
IT Systems and Support Administrator
Kansas City, Missouri, United States
Full-time
Onsite
Entry Level
3+ years expBranchPattern is a leading consulting engineering and building science firm committed to designing sustainable, innovative, and efficient buildings. We are seeking a skilled and motivated IT Systems and Support Administrator to join our growing IT team, responsible for managing and supporting the company’s IT infrastructure and providing technical support to employees.
ConsultingGreen BuildingSmart Building
Responsibilities
Triage and resolve help desk tickets in a timely manner
Provide technical support to end-users, including troubleshooting hardware and software issues
Manage, deploy and maintain the company’s cloud infrastructure and apps
Support systems and perform troubleshooting
Root cause Analysis
Schedule and perform regular system maintenance, including updates and patches
Recommend Policy updates
Be available for occasional after-hours maintenance windows
Maintain gold images
Manage numerous enterprise applications
Work with vendors to implement new systems
Work with vendors to escalate and resolve problems
Create and maintain accurate and up-to-date documentation of system configurations, procedures, and network diagrams
Perform employee on-boarding tasks, accounts setup, configuration and role designation
Manage and lead IT Onboarding training for new-hires
Hardware Lifecycle Management: Windows laptops, iPads, iPhones, USB Docks and Monitors, Conference Rooms
Custom Image Management
Shipping and Receiving
Respond to cyber events
Implement incident response plan
Isolate and remediate events
Periodic travel to remote locations
On-site installation/troubleshooting/repair
Qualification
Required
Associate's degree in Information Technology, Computer Science, or a related field, or equivalent experience (minimum of 3 – 4 years)
Proficient with systems including Windows, Windows Server, Active Directory, Azure, Microsoft 365 Administration, VEEAM
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of ticketing systems, escalation and resolution
Possesses strong project management skills: scheduling meetings, developing agendas, action items
Demonstrates a growth mentality in an ever-evolving technology environment
Preferred
Relevant certifications (e.g., Microsoft Certified Systems Administrator) are a plus
Proficient in system administration concepts
Knowledge of network and server management, Active Directory Domains, SSL Certificates, DHCP, DNS, cloud computing
Scripting Experience including Windows Command prompt and Powershell
Benefits
Flexible work hours that allow you to balance work and life.
Casual work environment where you can dress for your day.
Employee ownership and the freedom to be an entrepreneur.
Paid volunteer time and parental leave so you can care for others.
Paid birthday holidays and wellness initiatives so you can care for yourself.
Genuine and progressive leadership who put people first.
Clear career paths and mentors that want you to excel.
Paid certifications and memberships to build your leadership in the industry.
Fully paid medical, dental, and vision insurance for all employees.
Employee Stock Ownership Plan (ESOP) Shares and Profit Sharing.
401k with a company match.
Company
BranchPattern
BranchPattern is a building consulting agency that specializes in green building certification, smart building and modeling.
51-200 employees
H1B Sponsorship
BranchPattern has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageRecent News
2025-09-09
Seattle TechFlash
2025-04-26
Company data provided by crunchbase