Member Service Representative - Springfield Branch jobs in United States
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Sun East Federal Credit Union ยท 3 months ago

Member Service Representative - Springfield Branch

positionSpringfield,PA,US
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Sun East Federal Credit Union of Aston, PA is seeking a Member Service Representative to join our team. This role involves providing exceptional customer service, promoting credit union products, and assisting members with their financial needs.

BankingFinancial Services
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Diversity & Inclusion

Responsibilities

Provide exceptional customer service to our members; by promoting credit union products and services to improve our members' financial well-being
Open and close accounts, answer questions, solve problems, update member information, and process loan applications
Step into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer, while working hard to achieve individual and team sales goals by keeping up to date on all credit union products and services
Enthusiastically promote our services to members, through heroic customer service

Qualification

Customer service skillsSales abilityBasic math skillsComputer skillsBilingual skillsFinancial industry experienceTransition roles

Required

High school diploma or equivalent
3 years of prior sales, customer service, or related experience
Proficiency in basic math and computer skills
Customer service skills
Sales ability
Ability to transition between multiple roles

Preferred

Previous financial industry experience
Bilingual skills

Benefits

Medical
Dental
Vision
A flexible spending account (FSA)
A 401(k) plan with company match
Life insurance
An interest rate reduction on loans
Employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events
Competitive pay
A comprehensive benefits package
Opportunities for career development

Company

Sun East Federal Credit Union

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Sun East Federal Credit Union is a Federal Credit Union offering Online banking, loans, checking and savings accounts.
dateFounded in 1949
location
Philadelphia, Pennsylvania, USA
people-size51-200 employees
web-link
https://suneast.org

Funding

Current Stage
Growth Stage

Leadership Team

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Zack Stecher
SVP, Chief Financial Officer
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Florence David
SVP, Chief Operating Officer
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Recent News

Seattle TechFlash
Table of Experts: Credit unions
2025-08-01
Company data provided by crunchbase