MRA Recruiting Services ยท 12 hours ago
Quality Control Administrator
Reeseville, WI
Full-time
Onsite
Mid, Senior Level
3+ years expMRA Recruiting Services is a nonprofit employer association that serves over 4,000 employers. The Quality Control Administrator oversees the Quality Control Technicians and is responsible for ensuring products meet established standards and managing quality control processes.
Human Resources
Responsibilities
Monitor and oversee the quality control processes within the company
Ensure products meet or exceed established standards
Communicate directly with the third-party micro lab on product and environmental testing
Monitor and manage environmental monitoring supplies
Know how to prepare and submit samples for our Third Party micro lab
Communicate any out of specification results as quickly as possible to the required teammates and facilitate retests within house retains or additional sampling as needed
Develop, implement, audit, and maintain quality control procedures and guidelines to ensure compliance with industry standards
Supervise and conduct inspections of materials, in process procedures, and finished goods to identify any deviations
Provide training and education to employees on quality control practices and procedures, ensuring all staff are familiar
Lead Orientation and Quality Communication Meetings as needed
Keep Quality Control Technicians training matrix up to date
Analyze quality data to identify trends in defects and formulate corrective actions to prevent recurrence
Support any customer complaints as needed, facilitate any additional testing needed tied to a complaint
Work closely with other departments to address quality control issues and implement improvements
Maintain accurate records of defects, products, audits, customer complaints, ensuring proper documentation and reporting across departments
Conduct, schedule, and supervise internal audits and environmental monitoring system plans
Comply with all established GMP, SQF policies, housekeeping guidelines, housekeeping responsibilities and operating procedures
Complies with Food Safety and Food Quality objectives
Flexibility to adjust to shifts to work with employees from all shifts as required
Ability to back up QC Technicians as needed both in the lab and on the floor
Works overtime and occasional weekends as necessary
Performs other duties as assigned
Qualification
Required
3+ years of food quality experience in an SQF or other GFSI scheme facility
1+ years of supervising experience with a team of 3 or more
Superior written and verbal communication, and interpersonal skills
Experience developing and maintaining SOPs and standard work documentation
Ability to cultivate working relationships and collaborate with internal and external stakeholders while delivering the highest level of customer service
Excellent critical thinking and analytical skills with the ability to gather and interpret data to drive decision-making
Demonstrated attention to details and problem-solving abilities
Strong organizational and time management skills with the ability to effectively manage multiple priorities
Proficient in Microsoft Excel, Microsoft Power Point, Microsoft Word, and Data Analytics skills
Ability to use data to inform decision-making and evaluate success of improvement initiatives
Frequent standing & walking required
Prolonged periods working on feet and performing repetitive actions that entail frequent bending and stooping
Must be able to lift up to 25lbs
Must be able to freely move around a multifloored facility
Preferred
Bachelor's degree in Food Science, or related field
Bilingual preferred. (English and Spanish)
Company
MRA Recruiting Services
MRA is not a staffing firm/agency. Our recruiting team specializes in employer-branded recruitment.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase