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Pilot Company · 22 hours ago

Retail Business Director (Chief of Staff to President, Retail)

5508 Lonas Drive, Knoxville, TN

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Pilot Company is an industry-leading network of travel centers with over 30,000 team members. The Chief of Staff to the President, Retail serves as a strategic advisor and execution partner, driving clarity and cross-functional collaboration across the Retail organization.

Retail

H1B Sponsor Likely

Responsibilities

Act as a strategic partner for the president of retail related to targeted initiatives and help set direction for the retail leadership team

Facilitate the development of strategic priorities, long-range planning, and the Retail organization’s agenda for key initiatives

Track and report on Retail KPIs, partnering with business owners to ensure execution on special projects that drive performance

Review, assess, and evaluate key areas of the retail business by conducting root cause analysis of issues, finding solutions, and implementing efficient changes needed to drive results across teams

Establish governance, common processes, tools, metrics and resources needed to successfully execute against retail KPIs

Advise, organize, and facilitate execution of critical projects, ensuring they deliver measurable impact

Stay closely connected to Retail initiatives, proactively identifying roadblocks, driving solutions, and flagging risks or slippage to the President, Retail

Coordinate with adjacent functional leaders to strengthen cross-functional alignment and drive shared outcomes

Represent the president, retail in key meetings as needed, ensuring continuity of leadership presence and decision-making

Support overall administration of the president’s calendar, ensuring prioritization, preparedness, and anticipation of needs

Serve as a connector and influencer across the retail organization, convening stakeholders and shaping perspectives to align with retail goals

Qualification

Strategic PlanningData AnalysisProject ManagementRetail Industry ExperienceLeadership ExperienceOrganizational InfluenceTrust BuildingCommunication Skills

Required

Minimum of five years of business experience

Experience in both strategic and tactical operational roles

Prior leadership experience and a demonstrated ability to lead via influence

MBA or equivalent

Preferred

Prior experience in the retail industry strongly preferred

Prior chief of staff experience preferred

Benefits

Relocation assistance may be provided for the selected candidate.

Company

Pilot Company

We are a growth company focused on innovative solutions across our retail, energy and logistics operations.

Founded in 1958

Knoxville, TN, US

10001+ employees

http://www.pilotflyingj.com

H1B Sponsorship

Pilot Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (18)

2023 (21)

2022 (31)

2021 (11)

2020 (1)