Baker Tilly US ยท 15 hours ago
Specialist, Deployment - Resource Management
Chicago, IL
Full-time
Onsite
Entry Level
$51K/yr - $96K/yr
2+ years expBaker Tilly is a leading advisory, tax and assurance firm providing professional services globally. The Deployment Specialist is responsible for executing deployment responsibilities, including resource scheduling and data maintenance, while assisting Deployment Managers with reporting and addressing resource allocation conflicts.
Accounting
No H1B
Responsibilities
Facilitate the scheduling process of team members across all levels in a timely manner based on timing, travel, levels, skills, and other necessary requirements, while balancing capacity with open needs and proposing solutions to maximize utilization and drive profitability
Work with Deployment Managers to facilitate the resource allocation process across all team member levels, including utilization of relevant Complementary Workforce personnel such as BT Pie and collaboration with Deployment Managers across different business units to ensure the optimal allocation and cross-utilization of resources
Identify potential resource allocation conflicts and resolve them with appropriate solutions, escalating any complex circumstances to respective Deployment Managers, when needed
Partners with Deployment Managers as they receive questions from team members regarding resource management matters, including individual and team utilization, engagement scheduling, project leverage, team member availability, etc
Develop an understanding of the skills, experiences, and career goals of professional staff to enable optimal client assignments
Assist Deployment Managers in preparing content related to the latest project pipeline of in-flight, sold, and upcoming projects, ahead of Weekly SL RM calls and Internal SL RM Connects
Participate in Weekly SL RM Calls, listening closely, taking detailed notes with action items, and managing follow-up action items related to scheduling system maintenance
Participate in Internal SL RM Connects, listening closely, taking detailed notes with action items, and managing follow-up action items related to scheduling system maintenance
Regularly manage and update staff data within relevant systems, focusing on tactical adjustments to maintain accurate schedules and utilization of team members
Generate and analyze Resource Management reports, including availability reports, billable hour forecasts, and actual vs. scheduled variance data
Use scheduling tools to forecast hours, track utilization, and monitor overall headcount, chargeable hours, overtime, and travel to ensure work is fairly distributed
Identify utilization concerns or shortfalls of team members within assigned service lines by flagging variances from reports and handling any ad hoc administrative responsibilities, escalating issues to Deployment Managers
Collaborate with Delivery Managers and team members to understand discrepancies between scheduled time and actual time billed
Work with Deployment Managers to escalate utilization variance to People Managers if a team member fails to provide rationale for their variance
Learn and develop from direct on-the-job coaching and mentoring by Deployment Managers and participate in firmwide learning and development programs
Develop an understanding of how resource allocation decisions impact the economic aspects, (i.e., profitability and financial reporting) of the professionals assigned, while also grasping how business concepts like bill rates, leverage, and realization interact with and support overall business success
Provide system training for team members across all staff levels, including training on key Resource Management systems for new hires and introduction of new system / technology for existing team members
Utilize entrepreneurial skills to network and build strong relationships internally with team members within Resource Management, as well as team members across all levels in the business
Escalate day-to-day Resource Management issues / questions to their respective Deployment Managers
Collaborate with Deployment Managers and other teams such as Talent Management, Talent Attraction, Learning & Development, and Operations to plan for and address flexible work arrangements, performance management, and workforce planning
Serve as an informal Resource Management buddy for new hires, helping their transition and providing Resource Management-related support during their onboarding
Assist in ad hoc internal Resource Management projects
Qualification
Required
Bachelor's degree from an accredited college or university
Two (2)+ years of related experience
Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving
Provides exceptional internal client service, professional demeanor and handles confidential matters with discretion, adapts and takes initiative, strong project management, organizational and analytical skills
Preferred
professional services experience preferred
Eligibility to work in the U.S. without sponsorship preferred
Company
Baker Tilly US
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brett Bowles, CPA
Senior Consultant - Transaction and CFO Advisory
Caleb Tollefson
CFO Advisory Manager
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