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Docker, Inc · 14 hours ago

Principal Solutions Architect, Professional Services

United States

Full-time

Remote

Senior Level, Lead/Staff

$196K/yr - $245K/yr

7+ years exp

Docker, Inc. is a leading company in app development, aiming to simplify the process for developers. They are seeking a Principal Solutions Architect to build and scale their Professional Services organization, focusing on customer success and enterprise adoption while providing thought leadership on AI and containerization practices.

Developer PlatformDeveloper ToolsInformation TechnologySoftware

Comp. & Benefits

No H1B

Responsibilities

Build and Scale the Professional Services Practice

Design reference architectures, technical collateral, and success patterns that accelerate customer adoption

Create repeatable, monetizable instruments (SOWs, training programs, premium support add-ons) scalable across customers and partners

Collaborate with product, marketing, and revenue teams to integrate services into GTM motions

Identify offerings that drive product expansion, renewals, and long-term customer value

Support Partnerships & Alliances in selecting, onboarding, and enabling service delivery partners

Drive Strategic Customer Outcomes

Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains

Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions

Lead technical discovery and scope services engagements

Directly deliver or assign and oversee appropriate delivery partners to deliver service engagements and ensure technical objectives are met

Enable Cross-Functional Success

Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines

Translate field insights into actionable product and services strategy, roadmap, and partner capabilities

Qualification

ContainerizationKubernetesAI/ML WorkflowsTechnical ConsultingStakeholder ManagementTechnical Training DevelopmentConsulting Experience

Required

7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm

Deep technical expertise in containerization, container and software supply chain security practices, Kubernetes, SDLC architectures, and enterprise-scale developer and production environments

Excellent facilitation and stakeholder management skills with the ability to lead executive-level architecture conversations and have the ability to influence senior stakeholders and drive alignment without formal authority

Hands-on experience with AI/ML workflows, model deployment, and agentic AI deployment in enterprise environments

Direct experience delivering high quality services engagements that deliver customer value while also delivering revenue and ARR growth target objectives as part of a revenue organization

Recognition by enterprise customers as a strategic technical advisor