Customer Service Representative- On Site jobs in United States
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Rentokil Pest Control North America ยท 2 hours ago

Customer Service Representative- On Site

Rentokil Pest Control North America is a global leader in Pest Control and other services. They are seeking a Customer Service Representative who will be the first contact to help resolve customers' concerns, ensuring they feel confident that their issues will be handled promptly and professionally.

Consumer Services

Responsibilities

Maintain good customer relations both on the phone and in person
Gather information from customers to help identify and solve problems
Confirm, schedule, and reschedule services for the customer
Set sales appointments for new customers
Answer billing questions
Complete general clerical duties as assigned
Work as a team with Service and Sales
Sell the value of our services and suggest upgrades to service
Smile while talking on the phone

Qualification

Customer serviceCommunication skillsMultitaskingAttention to detailEmpathyOrganization skillsTime management

Required

High school diploma or GED
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Demonstrate multitasking skills to enter accurate data and type while speaking with customers
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Available to work Monday-Friday and Saturdays as needed

Benefits

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

Company

Rentokil Pest Control North America

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For more than 90 years, Rentokil has served as global experts in pest control.

Funding

Current Stage
Late Stage

Leadership Team

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Aimee Hass
Senior Marketing Business Partner
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Ashley Stevenson
Regional Human Resources Business Partner
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Company data provided by crunchbase