Spectrum Business for enterprise · 8 hours ago
Outbound Business Telesales Representative
Simpsonville, SC
Full-time
Onsite
Entry Level
2+ years expSpectrum Business for enterprise provides superior communication and entertainment products for residential and business customers. As an Outbound Business Telesales Representative, you will engage outbound B2B prospects and existing customers, promoting Spectrum Business solutions and driving sales success.
Telecommunications
No H1B
Responsibilities
Conduct outbound calls to new and existing business prospects, introducing and selling Spectrum Business products and services
Consistently achieve or surpass monthly sales quotas by securing new lines of service and upselling to current customers
Meet daily and weekly activity targets, including outbound calls, follow-ups, quotes and sales conversions
Communicate product features, pricing and competitive advantages clearly and professionally to build trust and rapport
Serve as a knowledgeable product consultant, recommending tailored solutions to meet business needs
Ensure accurate documentation of interactions and sales activities in CRM systems
Balance lead generation with effective follow-up strategies to maximize conversion rates and customer satisfaction
Qualification
Required
High school diploma or general education degree required (GED)
2+ years of call center experience or 1+ year in a sales or marketing role
Ability to read, write, speak and understand English
Proven experience in outbound telemarketing or sales with a track record of meeting targets
Knowledge of telecommunications products and services
Excellent negotiation and persuasion skills with the ability to quickly build rapport
Proficiency in CRM software and call center technology
Capable of multitasking in a fast-paced environment with changing priorities and work independently and collaboratively with others
Proficient in MS Office and job-specific software applications
Preferred
Bachelor's degree in business, marketing or a related field
2+ years of customer service or telecommunication sales experience
1+ year of B2B sales experience or similar role, preferably in telecommunications or cable
1+ year of experience with ICOMS, CSG or similar billing software
Ability to turn cold calls into productive sales conversations with business clients
Advanced negotiation and contract skills
Familiarity with cable and internet services and industry trends
Strong organizational, time management and problem-solving abilities
Willingness to learn new products, services and sales techniques
Positive, proactive attitude and ability to adapt to new challenges
Team-oriented mindset, contributing to shared goals
Benefits
Comprehensive pay and benefits package
Company
Spectrum Business for enterprise
Spectrum Business is a connectivity company designed to meet the unique needs of businesses of all sizes, combined with an unmatched level of customer commitment backing up everything we do.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gunnar Peters
VP, Enterprise Svcs Innovation
Recent News
2025-11-01
Morningstar.com
2025-09-02
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