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Spectrum · 2 days ago

Outbound Business Telesales Representative

Simpsonville, SC

Full-time

Onsite

Entry Level

1+ years exp

Spectrum is a leading provider of communication and entertainment products, and they are seeking an Outbound Business Telesales Representative to engage with B2B prospects and customers. In this role, you will promote Spectrum Business products, achieve sales quotas, and serve as a knowledgeable product consultant while ensuring accurate documentation of interactions.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Conduct outbound calls to new and existing business prospects, introducing and selling Spectrum Business products and services

Consistently achieve or surpass monthly sales quotas by securing new lines of service and upselling to current customers

Meet daily and weekly activity targets, including outbound calls, follow-ups, quotes and sales conversions

Communicate product features, pricing and competitive advantages clearly and professionally to build trust and rapport

Serve as a knowledgeable product consultant, recommending tailored solutions to meet business needs

Ensure accurate documentation of interactions and sales activities in CRM systems

Balance lead generation with effective follow-up strategies to maximize conversion rates and customer satisfaction

Qualification

Outbound telemarketing experienceTelecommunicationsCRM softwareSales experienceMS Office proficiencyNegotiation skillsMultitaskProblem-solving abilitiesTeam-oriented mindsetPositive attitude

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

High school diploma or general education degree required (GED)

2+ years of call center experience or 1+ year in a sales or marketing role

Ability to read, write, speak and understand English

Proven experience in outbound telemarketing or sales with a track record of meeting targets

Knowledge of telecommunications products and services

Excellent negotiation and persuasion skills with the ability to quickly build rapport

Proficiency in CRM software and call center technology

Capable of multitasking in a fast-paced environment with changing priorities and work independently and collaboratively with others

Proficient in MS Office and job-specific software applications

Preferred

Bachelor's degree in business, marketing or a related field

2+ years of customer service or telecommunication sales experience

1+ year of B2B sales experience or similar role, preferably in telecommunications or cable

1+ year of experience with ICOMS, CSG or similar billing software

Ability to turn cold calls into productive sales conversations with business clients

Advanced negotiation and contract skills

Familiarity with cable and internet services and industry trends

Strong organizational, time management and problem-solving abilities

Willingness to learn new products, services and sales techniques

Positive, proactive attitude and ability to adapt to new challenges

Team-oriented mindset, contributing to shared goals

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees