Four Seasons Hotels and Resorts · 12 hours ago
Assistant Spa Manager
Four Seasons Hotels and Resorts is a luxury hospitality company committed to providing exceptional guest experiences. The Assistant Spa Manager will assist the Director of Spa in supervising and managing Spa staff, ensuring high standards of service and safety, and maintaining operational effectiveness within the Spa.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
The ability to assist the Director of Spa with the supervision, management and growth of all Spa staff
The ability to supervise the Spa Staff
The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her
The ability to monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up
The ability to maintain a safe and hazard free environment for all staff and guests and promote safety awareness at all times
The ability to review all suggestions and comments from guests and make necessary adjustments
The ability to keep accurate and up-to-date records and statistics on the Spa as well as of Spa employees
The ability to develop all operation manuals for department and implement training programs to ensure the growth of the department
The ability to ensure timely and effective performance reviews for the department
The ability to participate in regular staff meetings keep employees informed of hotel policies and changes as well as ways to increase sales and service
The ability to keep the Director of Spa informed about the department, all employees' performance, and guests concerns and comment
The ability to assist other departments when possible
Qualification
Required
The ability to assist the Director of Spa with the supervision, management and growth of all Spa staff
The ability to supervise the Spa Staff
The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her
The ability to monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up
The ability to maintain a safe and hazard free environment for all staff and guests and promote safety awareness at all times
The ability to review all suggestions and comments from guests and make necessary adjustments
The ability to keep accurate and up-to-date records and statistics on the Spa as well as of Spa employees
The ability to develop all operation manuals for department and implement training programs to ensure the growth of the department
The ability to ensure timely and effective performance reviews for the department
The ability to participate in regular staff meetings keep employees informed of hotel policies and changes as well as ways to increase sales and service
The ability to keep the Director of Spa informed about the department, all employees' performance, and guests concerns and comment
The ability to assist other departments when possible
Excellent reading, writing and oral proficiency in the English language
Excellent communication skills
A thorough understanding of Spa treatments and The Spa environment
Preferred
Basic knowledge of Microsoft, One Drive and Book4Time preferred
Supervisory experience preferred
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta and/or Parking
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase