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SBA Communications · 19 hours ago

Business Operations Analyst 1

Boca Raton, FL

Full-time

Onsite

Entry Level

2+ years exp

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, and they are seeking a Business Operations Analyst I to support operational data systems and reporting processes. The role focuses on organizing and analyzing data to provide insights that help improve business operations and support decision-making.

TelecommunicationsWireless

Responsibilities

Prepare daily, weekly, and monthly operational performance reports

Assist with outage reconciliation and ensure accurate documentation of network downtime

Create user-friendly dashboards and basic data visualizations to support operational decisions

Support analysis of service quality and help document field work accurately

Contribute to root cause analysis and share findings with relevant teams

Assist in monitoring fault resolution processes and help develop simple reports for preventive measures

Prepare basic pre-billing reports and assist with operational updates

Support monthly maintenance sign-off documentation and reporting

Help analyze excluded works and spare management to improve efficiency

Perform other tasks as assigned by your manager

Qualification

Analytical skillsMicrosoft ExcelReporting skillsMicrosoft PowerPointMicrosoft WordProblem-solving skillsOrganizational skillsCommunication skillsCollaboration skills