WV Departments of Health, Health Facilities, and Human Services · 22 hours ago
Office Assistant 3 - Environment - Environmental Protection - Kanawha Co.
Kanawha County, WV
Full-time
Onsite
Mid Level
4+ years expThe WV Departments of Health, Health Facilities, and Human Services is seeking an Office Assistant 3 for the Division of Water and Waste Management. The role involves managing office operations, receiving and tracking complaints, and providing administrative support to ensure efficient workflow within the office.
GovernmentHealth CareInformation ServicesMedical
Responsibilities
Receive complaints from the public via phone, email, letters, etc. and assigning the complaint to an inspector
Enter complaints, including supporting documentation, in the ERIS database
Will accurately record spill/complaints and relay to the proper personnel
Track complaints handled by inspectors to ensure resolution, which may include coordinating with regional offices
Upload/scan documents into the electronic document management system, ApplicationXtender (AX), and ensure proper indexing of enforcement documents
Screen mail and respond to routine correspondence
Serve as part of the Administrative Support team responsible for answering the Division’s multi-line telephone, taking calls and messages for staff, and conveying information to callers when possible
Receive, sort, and distribute incoming and outgoing mail
Schedule meetings and make reservations for staff
Manages, maintains and utilizes a vital filling system for facility permits, inspections, correspondence, etc
Preparation and initial processing of travel requests, expense accounts, requisition of office supplies, and reconcile purchasing card transactions
Employee will perform other related duties as required
Qualification
Required
Graduation from a standard high school or the equivalent
Four (4) years of full-time or equivalent part-time paid experience performing routine office work
Preferred
College hours, related business school, or vocational training may be substituted through an established formula for the required experience
Benefits
12 paid holidays
Insurance
Flexible benefits
Ample annual and sick leave accrual
Flexible work schedules
Employee Assistance Program
Wellness Initiatives
Optional 457 defined contribution retirement savings plan
Company
WV Departments of Health, Health Facilities, and Human Services
The mission of the West Virginia Departments of Health, Health Facilities, and Human Services is to collaborate with stakeholders to promote, protect, manage, and provide appropriate health and human services for our residents to improve their health, well-being and quality of life.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica Hudson
Chief Operating Officer
Angie Jacobs-Ferris, SHRM-SCP
Chief Human Resources Officer
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