Travel Customer Service Representative (Remote) jobs in United States
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Prestige Travel Agency by Mich · 13 hours ago

Travel Customer Service Representative (Remote)

positionUnited States
timePart-time
remoteRemote
seniorityNew Grad, Entry Level

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. This client-facing role focuses on ensuring a seamless, personalized, and high-quality experience for clients from initial booking through post-trip follow-up.

Leisure Travel & Tourism

Responsibilities

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required

Qualification

Customer service experienceVerbal communication skillsWritten communication skillsTechnology proficiencyOrganizational skillsAttention to detailProactive attitudeInterest in travel

Required

Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service-related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning new systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences

Benefits

100% remote work environment
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development

Company

Prestige Travel Agency by Mich

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Hi, I’m Mich — a passionate traveler turned travel planner. I’ve explored 16 countries (and counting!) and love turning travel dreams into reality.
location
Bloomfield, new jersey, US
people-size2-10 employees
web-link
https://www.evotravelagent.com/prestigetravelagencybymich

Funding

Current Stage
Early Stage
Company data provided by crunchbase