Windward Risk Managers · 5 days ago
Administrative Assistant - Marketing
Boca Raton, FL
Full-time
Hybrid
Entry Level
2+ years expWindward Risk Managers is seeking an Administrative Assistant for their Marketing team to maintain compliance and support agency operations. The role involves managing compliance records, reviewing agent performance, and assisting with training and onboarding of agents.
FinanceInsuranceProperty Insurance
Responsibilities
Maintain up-to-date insurance compliance records for our agency force
Review agent performance metrics and initiate appropriate actions in alignment with company standards
Monitor system performance to support accurate policy processing
Update agent’s contact information in CRM
Provide agent training regarding inactive users, invalid contact information, etc
Assist with audit tasks, including outreach to agents to resolve outstanding compliance or data issues
Support agent access to core company services as requested
Follow up with agents to resolve email delivery issues and confirm updated contact details
Assist with agent onboarding and follow-up communications
Other projects and duties as assigned
Qualification
Required
HS Diploma required
2-4 years administrative support experience required
Must have excellent multi-tasking skills with the ability to manage competing priorities
Must have excellent planning and organizing skills
Must have strong computer skills: Microsoft Office, including Word, Excel & PowerPoint
Strong communication skills (written & oral) along with demonstrated customer service experience a must
Preferred
BA in Marketing, Business, or Communications preferred and/or other business-related experience
Bi-lingual Spanish
Company
Windward Risk Managers
Windward Risk Managers is an MGA for homeowners carriers, overseeing Florida Peninsula, Edison, and Ovation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase