Apply on Employer Site

National Church Residences · 18 hours ago

Receptionist-Full Time/Day Shift

Columbus, OH

Full-time

Onsite

Entry Level

1+ years exp

National Church Residences is the nation’s largest provider of affordable senior housing and health care services, and they are seeking a Receptionist for First Community Village in Columbus, OH. The Receptionist will provide a secure and welcoming environment for all visitors, residents, and staff while performing routine clerical work.

Elder CareHealth CareNursing and Residential Care

Responsibilities

Answers phones according to facility policy, takes and relays messages for managers and staff. Screens calls

Greet residents, visitors and staff and helps with their needs in a professional and compassionate manner

Maintains work area to ensure a welcoming environment that is clean and sanitary. Restock supplies, refreshments, point of sale items, collateral, etc. as applicable

Provides directions to residents, visitors, and staff making connections with the correct responsible party as needed

Assists with tasks as assigned such as tracking facility keys and managers’ schedule

Processes work orders/IDT’s and ensure they are given to correct department

Performs clerical functions such as computer data entry, sorting and filing. This includes photocopying for residents and management staff

Processes incoming and outgoing mail

Assists with resident requests as needed

Qualification

Customer serviceMicrosoft OfficeCommunication skillsOrganizational skillsEmotional intelligence

Required

Must have high school diploma or equivalent

1 year of general office work required with a focus on customer service

Must have good communication, comprehension, computer and interpersonal skills

Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly

Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently

Must have strong motivational skills and a high emotional intelligence quotient (EQ)