Medtronic · 1 week ago
Credit Services Manager - Insurance Verification
Medtronic is a global healthcare technology leader dedicated to improving the lives of those within the diabetes community. As the Credit Services Manager - Insurance Verification, you will oversee operational management within Patient Financial Services, ensuring effective insurance verification and revenue cycle processes while collaborating with various teams to enhance productivity and efficiency.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Lead, interact and collaborate with the onshore and offshore supervisors along with their teams who provides eligibility and insurance verification support to product sales teams by working assigned tasks within service level agreements
Utilizing the system, and/or contact the patient to obtain basic policy, plan and group numbers for all insurance carriers on the patient’s account to confirm eligibility
Interact with insurance carriers/patients/websites to conduct comprehensive insurance benefit verifications for all insurance carriers with confirmed eligibility on the patient’s account
Develop and execute strategic work plans and directives, driving initiatives across onshore and offshore teams to increase productivity, efficiency, revenue, and cash flow while reducing PFS operational costs
Manage assigned processes, lead weekly / monthly process reviews with sr. leadership
Lead quarterly and annual business planning, including budgeting, forecasting, and resource allocation
Qualification
Required
Bachelor's degree and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience
Preferred
Business or Accounting major is preferred
15+ years' experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts
10+ years of experience leading large US Healthcare accounts receivable portfolio
Excellent interpersonal skills to communicate effectively with internal and external customers written and verbally
Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations
Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims
Advanced experience with various insurance plans offered by both government and commercial insurances
Experience with medical billing and collections terminology – CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance
Good operating knowledge of Microsoft programs, including Word, Excel, Visio, Power Point, and Teams
Ability to use Excel to generate reports, use of pivot tables and other features to analyze and present data
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Recent News
2026-01-19
Medical Device Network
2026-01-16
Company data provided by crunchbase