Paralyzed Veterans of America (PVA) · 8 hours ago
Administrative Assistant
Paralyzed Veterans of America (PVA) is dedicated to improving the lives of veterans, particularly those with spinal cord injuries and diseases. The Administrative Assistant provides general administrative, secretarial, and clerical support to the national service office, ensuring efficient operations and communication within the organization.
Health CareNational SecurityNon ProfitRehabilitation
Responsibilities
Maintains records for all outgoing monthly reports and correspondence
Maintain confidentiality of all records
Receives and reviews various materials for filing. Retrieves materials and maintains files by category as needed
Receives, date-stamps, and logs all incoming mail
Answers incoming telephone calls in the service office
Responds to routine non-technical inquiries from PVA members, clients, and other persons. Provides inquiry responses to other service offices regarding claims as directed
Establishes controls and diaries on the distribution and flow of all incoming Department of Veterans Affairs files, claims, and letters to ensure timeliness for processing and accurate status reports for each pending claim or action
Initiates diary follow-ups on other pending matters and alerts the office supervisor to delays
Types correspondence and formal submissions to the Department of Veterans Affairs from written notes, by verbal directive or dictation
Must develop proficiency in the use of personal computers and software utilized by PVA
Maintains working files and updates Department of Veterans Affairs manuals, publications, and internal office records on a continuous basis
Compiles monthly and/or periodic reports, requests, etc., at the direction of the supervisor
Operates standard office machines and equipment, and Department of Veterans Affairs computer systems, where authorized
Types letters, memoranda, articles, forms, and reports at the direction of the supervisor
Acts as an office receptionist
Performs other duties as assigned
Qualification
Required
Provides general, administrative, secretarial, and clerical support to the Paralyzed Veterans of America national service office
Performs a variety of functions requiring clerical skills and independent judgment
Maintains records for all outgoing monthly reports and correspondence
Maintain confidentiality of all records
Receives and reviews various materials for filing
Retrieves materials and maintains files by category as needed
Receives, date-stamps, and logs all incoming mail
Answers incoming telephone calls in the service office
Responds to routine non-technical inquiries from PVA members, clients, and other persons
Provides inquiry responses to other service offices regarding claims as directed
Establishes controls and diaries on the distribution and flow of all incoming Department of Veterans Affairs files, claims, and letters
Initiates diary follow-ups on other pending matters and alerts the office supervisor to delays
Types correspondence and formal submissions to the Department of Veterans Affairs from written notes, by verbal directive or dictation
Must develop proficiency in the use of personal computers and software utilized by PVA
Maintains working files and updates Department of Veterans Affairs manuals, publications, and internal office records on a continuous basis
Compiles monthly and/or periodic reports, requests, etc., at the direction of the supervisor
Operates standard office machines and equipment, and Department of Veterans Affairs computer systems, where authorized
Types letters, memoranda, articles, forms, and reports at the direction of the supervisor
Acts as an office receptionist
Performs other duties as assigned
Benefits
Hybrid work schedule: Working 3 days in the office and 2 days remotely.
Employer-Paid Benefits – Employer-paid benefits like Medical Insurance, Basic Life Insurance, and Long-term Disability.
Healthcare Insurance – Affordable Medical, Vision, and Dental options for team members and their families.
Optional Insurance – Including Accident, Critical Illness, Short-Term Disability, and more.
401k Match–401k retirement savings plan with a guaranteed employer contribution and matching option.
Tuition Reimbursement – We empower our team to be the very best they can be by offering a competitive reimbursement plan for education related to your role.
Work-Life Balance – We honor 14 paid holidays, vacation leave starting at 15 days per year, and sick leave with no limit on the amount to be accrued.
Additional Benefits –Health Savings Account with an employer contribution, Parking & Transit Spending Accounts, Flexible Spending Accounts, TicketsAtWork Membership, and more!
Company
Paralyzed Veterans of America (PVA)
Since 1946, Paralyzed Veterans of America has been on a mission to change lives and build brighter futures for our seriously injured heroes.
Funding
Current Stage
Growth StageTotal Funding
$8.43MKey Investors
Lilly EndowmentPenske Automotive GroupExpedia
2025-12-10Grant· $5M
2025-04-08Grant· $1.13M
2023-11-28Grant
Leadership Team
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