Applied Materials · 19 hours ago
Director, Field Service Engineer - (M6)
Boise,ID
Full-time
Onsite
Director/Executive
$160K/yr - $220K/yrApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. The Director, Field Service Engineer is responsible for overseeing business issues across account sites, ensuring customer satisfaction, managing P&L, and leading workforce development to meet service requirements.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Directs and is responsible for all business issues across account site including customer satisfaction, P&L, budget management
Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customer's high value problems
Is the primary interface to the site account on all operational and service commitments. Owns the overall site responsibility for customer satisfaction. Interfaces with internal and external customers on business and operational issues involving the company's service commitments
Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction
Works with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction
Provides approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design
Defines performance metrics and reports on the site's progress against business unit and account specific goals
Qualification
Required
Directs and is responsible for all business issues across account site including customer satisfaction, P&L, budget management
Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customer's high value problems
Is the primary interface to the site account on all operational and service commitments. Owns the overall site responsibility for customer satisfaction. Interfaces with internal and external customers on business and operational issues involving the company's service commitments
Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction
Works with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization's direction
Provides approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design
Defines performance metrics and reports on the site's progress against business unit and account specific goals
Demonstrates broad and comprehensive understanding of different systems, theories and practices
Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy
Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
Founded in 1967
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
2026-01-13
2026-01-12
Company data provided by crunchbase