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NEOGOV · 15 hours ago

DSHS BHHA Developmental Disabilities Administrator-Incident Management Program Manager

Thurston County – Olympia, WA

Full-time

Onsite

Mid, Senior Level

$79K/yr - $106K/yr

4+ years exp

NEOGOV is seeking a highly motivated professional to serve as a Developmental Disabilities Administrator in the Behavioral Health & Habilitation Administration. This position is responsible for oversight of the Incident Management program, ensuring compliance with certification and quality assurance in the State Operated Community Residential program.

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Responsibilities

Refer and review investigation for the SOCR program. Coordinate with APS, CPS, and HR

Contribute to development of statewide practices, trainings and best practices

Oversee corrective action follow up of any and complaint investigation findings

Track and document all incidents per policy

Conduct investigations as needed and as assigned by supervisor

Responds to inquiries from the public, other department administrations

Compose professional cogent and grammatically correct correspondences

Maintains positive relationships with parents, advocates, developmental disability vendors and constituency groups and carries out effective public relations for the agency

Qualification

Incident ManagementQuality AssuranceProgram ComplianceBehavioral SciencesCrisis EvaluationTraining DevelopmentData PresentationPublic RelationsWritten CommunicationProblem Solving

Required

A Bachelor's degree in behavioral sciences, special education, business administration, public administration, or other related fields

Four years of professional experience in the human services field of which: (A) two years involved individuals with developmental disabilities or other handicapping conditions; and (B) one year of supervisory or administrative or professional program service delivery responsibility

Ability to assess and identify program needs; the ability to develop and deliver impromptu and formal trainings

Confidentiality

Ability to evaluate crisis and/or complete client issues and staff with appropriate authority to avoid potential liability and/or negative outcomes

Ability to solve complex problems with application of limited resources

Ability to identify those serious issues which need to be reported to supervisor and chain of command

Ability to prepare clear and understandable written and oral reports and correspondence

Ability to collect, prepare, and present data in varies formats for varied audiences

Knowledge of RCWs, WACs, and policy and procedures to ensure program compliance

Ability to develop agency procedures

Ability to facilitate staff and client meetings

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.