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Esperanza Immigrant Rights Project · 9 hours ago

Disaster Recovery Case Manager

Los Angeles, CA, US

Full-time

Onsite

Mid Level

$27/hr - $30/hr

3+ years exp

Esperanza Immigrant Rights Project is part of Catholic Charities of Los Angeles, Inc., one of the largest human services providers in California. The role involves providing trauma-informed outreach, case navigation, and community recovery coordination for individuals affected by the Eaton Fire, focusing on emotional trauma and resource disparities.

LegalNon Profit

Responsibilities

Perform outreach to identify those persons in need of services related to disaster recovery

Conduct weekly resource distribution events to provide financial and household resources to wildfire victims

Conduct at least 4 wellness events in the affected area to support the community in processing trauma and provide emotional support workshops and groups

Conduct interviews by telephone-or in-person to provide prompt and responsive initial assessment of client needs followed later by comprehensive, individualized, strengths-based, trauma-informed and culturally responsive review of client's recovery goals and available resources

Engage the client in working toward the development, implementation, and ongoing review of an individualized disaster recovery plan related to the needs determined in the assessment

Provide education and information needed for the client to effectively access the resources available in accordance with an identified sequence of disaster recovery services

Organize and present information and reports at meetings, briefings, and conversations with clients, staff, and external partners

Act as an advocate for, and a liaison between, the client and the resource providers

Collaborate with services providers, governmental and non-governmental agencies, and other organizations to coordinate services for the client

Qualification

Case management experienceBilingual fluencyCommunity health knowledgeComputer literacyCooperative attitudePositive approachPassion for missionCommunication skillsOrganizational skillsConflict resolution skills

Required

A minimum of high school graduation or its equivalence is required

Strong oral and written communication, organizational, and conflict resolution skills are required

Computer literacy is required, including experience with Excel, Outlook, Word, etc

Cooperative, friendly, and helpful attitude toward the clients and co-workers is expected

Ability to thrive in a fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach, is needed

Passion and enthusiasm for the mission of the project and its clients is expected

Preferred

Completion of, or enrollment in, community health, public health, social services, or psychology courses is desirable

A minimum of three years of professional or volunteer experience as a case manager or related professional is preferred

Bilingual fluency (English/Spanish or English/Mixteco) is preferred

Previous experience working with fragile and/or vulnerable adult clients from a variety of economic, social, and cultural backgrounds is highly desirable