Northern Trust · 17 hours ago
Relationship Manager, Institutional Trust - Asset Owner Segment, Americas
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $141K/yr
5+ years expNorthern Trust is a globally recognized financial institution that has been in operation since 1889. They are seeking a Relationship Manager for their Asset Owner Segment, responsible for leading institutional asset servicing client relationships to ensure satisfaction, retention, and revenue growth.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Ensure full understanding of client business and needs to develop relationship plan detailing specific client expectations and future opportunities
Execute relationship plan by engaging product (asset servicing, investments, brokerage, banking, etc.) and / or managing operational partners to deliver on expectations or develop and execute new solutions
Initiate conversations with clients and their advisors to keep them up to date on industry trends, regulatory changes, and appropriate new bank products and services
Work with senior managers to ensure escalation of issues and communicate product gaps or opportunities
Complete annual service reviews for every client to ensure satisfaction and refresh relationship plan
Ensure positive responses to the annual client service survey
Contribute to the department financial goals by cross selling products to current clients and playing an integral part in identifying and winning new business
Have a thorough understanding of current product offerings and solutions
Manage client profitability and fee negotiations to department goals and understand the financials of the team, division, and Northern Trust
Address any administrative needs of the client with internal partners including transaction processing, accounting, reporting, documentation, fees, etc
Serve as mentor to new team members & other organizational partners to ensure we attract and retain employees with an emphasis on DE&I
Qualification
Required
5 to 7 years of experience in financial services, preferably in trust, asset servicing, or investment management
General knowledge of trust/asset services, products, and investments
Proficiency in interpersonal skills, negotiation, and delegation
Leadership and organization skills
Benefits
Retirement benefits (401k and pension)
Health and welfare benefits (medical, dental, vision, spending accounts and disability)
Paid time off
Parental and caregiver leave
Life & accident insurance
Other voluntary and well-being benefits
Discretionary bonus program that may include an equity component
Company
Northern Trust
Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking.
10001+ employees
H1B Sponsorship
Northern Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (180)
2024 (203)
2023 (102)
2022 (74)
2021 (298)
2020 (83)
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2025-11-20Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Michael O'Grady
President, Chief Executive Officer & Director
Peter Cherecwich
Chief Operating Officer
Recent News
Business Wire
2025-12-18
2025-12-11
Company data provided by crunchbase