Clark Schaefer Hackett ยท 1 day ago
Client Benefits Specialist
Cincinnati, OH
Full-time
Onsite
New Grad, Entry LevelClark Schaefer Hackett is seeking a Client Benefits Specialist with 4myBenefits, who will serve as the main point of contact for clients and internal departments. The role involves providing ongoing service delivery, system support, and training clients on the benefits administration system.
AccountingConsultingFinance
Responsibilities
Serve as the first-level system support for assigned clients and communicate with customers daily via phone, email, and web conferencing
Perform system configuration and testing to meet client requirements for projects and annual enrollment
Administer the benefits administration system accurately and timely
Work in a team-based environment to ensure processes are implemented properly
Work directly with multiple internal and external teams and contacts including Account Management and EDI teams, clients, and carriers
Training clients to use the 4myBenefits systems
Maintaining and updating client profiles using SalesForce
Support ACA processing
Qualification
Required
Strong attention to detail with exceptional written and verbal communication skills
Strong organizational and time-management skills
Preferred
Bachelor's Degree preferred or equivalent experience in lieu of degree
Employee Navigator, PlanSource, and/or bSwift experience; preferred
Experience insurance or healthcare benefits industry is preferred
Experience with data entry and manipulation is preferred
Company
Clark Schaefer Hackett
Founded in 1938, Clark Schaefer Hackett is one of the 60 largest CPA and advisory firms in the U.S.
Founded in 1938
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sarah M.
Chief Financial Officer
Carl Allison Jr. SPHR, MOB
Chief Human Resources Officer
Recent News
The Business Journals
2024-02-16
Accounting Today
2023-12-23
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