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The Marketing Cloud · 6 days ago

Project Manager, Business Transformation

Tampa, FL

Full-time

Onsite

Mid Level

$75K/yr - $95K/yr

3+ years exp

The Marketing Cloud is seeking a Project Manager for Business Transformation to lead cross-functional initiatives aimed at redesigning organizational operations. This role focuses on translating strategic objectives into executable programs that deliver measurable outcomes such as efficiency gains and improved decision-making.

Responsibilities

Lead end-to-end delivery of business transformation initiatives, including operating model changes, process standardization, automation, and technology-enabled transformation

Translate enterprise strategy into actionable transformation roadmaps, milestones, and outcomes

Drive execution across multiple workstreams while maintaining focus on value realization

Develop and manage integrated transformation plans covering scope, timeline, dependencies, resourcing, and benefits realization

Establish and enforce transformation governance, decision frameworks, and escalation paths

Track progress against defined KPIs, milestones, and business outcomes—not just task completion

Serve as the central point of coordination between Finance, Operations, Shared Services, IT, HR, and external partners

Drive executive and functional leader engagement, ensuring timely decisions and accountability

Communicate clearly and confidently with senior leadership on progress, risks, tradeoffs, and outcomes

Partner with business leaders to redesign end-to-end processes and operating models

Ensure technology, automation, and data solutions are tightly aligned to business objectives

Work closely with change management teams to embed new ways of working and drive adoption

Proactively identify organizational, operational, and delivery risks across transformation initiatives

Manage complex interdependencies between people, process, and technology workstreams

Drive resolution through structured problem-solving and decisive escalation

Coordinate internal teams and external consultants supporting transformation efforts

Ensure partners deliver against scope, milestones, and value commitments

Act as the primary delivery owner for partner-supported transformation initiatives

Define and track transformation benefits such as cost savings, cycle time reduction, quality improvements, and scalability

Ensure initiatives transition effectively into steady-state operations

Identify continuous improvement opportunities post-implementation

Qualification

Business transformationProgram managementStakeholder managementPMP certificationLean Six SigmaProcess redesignTechnology enablementAnalytical mindsetChange managementCommunication skillsFacilitation skills

Required

Bachelor's degree required

3+ years of experience leading business transformation, operating model, or large-scale change initiatives

Proven success delivering cross-functional programs involving process redesign, technology enablement, and organizational change

Experience working in complex, matrixed organizations with senior leadership exposure

Strong transformation and program management discipline

Ability to operate effectively in ambiguity and drive clarity

Exceptional stakeholder influence, communication, and facilitation skills

Strong analytical mindset with the ability to link execution to business outcomes

Comfortable driving accountability across diverse teams without direct authority

Able to manage multiple initiatives, competing priorities, and aggressive timelines

Preferred

PMP, Prosci, Lean, Six Sigma, or equivalent certifications preferred

Shared Services, Finance Operations, or enterprise transformation experience is a plus

Benefits

Medical, dental and vision coverage

Generous PTO plan

401k program

Comprehensive family planning benefits (including paid parental leave)

Tuition reimbursement

Pre-tax commuter benefits

Company

The Marketing Cloud

Accelerate your marketing vision with a suite of tools designed to drive impact across research, communications, creative, and media.

Founded in 2020

New York, New York, USA

501-1000 employees

https://www.stagwellmarketingcloud.com

H1B Sponsorship

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