Technical Writer (Temp) - Remote jobs in United States
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AuditBoard · 8 hours ago

Technical Writer (Temp) - Remote

AuditBoard is a leading audit, risk, ESG, and InfoSec platform, serving over 50% of the Fortune 500. They are seeking a temporary Technical Writer to enhance their documentation within the Customer Advisory Services team, focusing on creating user-friendly content for their Help Center.

Cloud Data ServicesComplianceCustomer ServiceInformation TechnologySaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Work closely to collaborate with subject matter experts and stakeholders to develop, write, and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs
Learn complex concepts, and communicate the information in a way that is engaging and easily understood for a variety of audiences, including end users, developers, and system administrators
Organize and structure Help Center content to ensure it is easily navigable and searchable, enhancing the overall user experience
Ensure all documentation aligns with the company’s brand voice and tone, maintaining consistency across all customer-facing materials
Manage multiple documentation projects simultaneously, ensuring timely delivery and adherence to deadlines

Qualification

SaaS experienceTechnical writingDocumentation creationZendeskInfographic creationCommunicationAttention to detailCollaboration

Required

5+ years of technical writing experience in a SaaS environment
Self-starter with the ability to understand and then execute independently, while navigating ambiguity confidently to make informed decisions with limited information
Strong written and verbal communications and experience working with content in multiple mediums
Strong experience owning an end-to-end documentation creation process
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
Ability to manage stakeholder expectations against competing priorities and timelines
A positive attitude and collaborative team mate willing to jump in and tackle new challenges

Preferred

Experience creating infographics to more clearly communicate workflow processes and abstract topics
Experience working with Zendesk

Benefits

$200/mo for anything that enhances your life
Comprehensive employee health coverage (all locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!

Company

AuditBoard

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AuditBoard develops a cloud-based audit automation platform that specializes in transforming economic governance within business sectors.

H1B Sponsorship

AuditBoard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$43.61M
Key Investors
Battery Ventures
2024-05-23Acquired
2018-08-15Series B· $40M
2017-04-11Series A· $3.61M

Leadership Team

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Raul Villar Jr.
Chief Executive Officer of AuditBoard
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Jay Lee
Co-Founder, Co-Chair of the Board & Sr Advisor
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Company data provided by crunchbase