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The GEL Group, Inc. · 4 days ago

Environmental Laboratory Project Manager

Charleston, SC

Full-time

Onsite

Entry, Mid Level

1+ years exp

The GEL Group, Inc. is one of the largest and most comprehensive single-site environmental testing laboratories in the country, seeking an Environmental Laboratory Project Manager. This role involves delivering customer service and managing projects to meet clients' analytical needs, while coordinating with various internal departments and exploring new business opportunities.

Environmental Services

Responsibilities

Demonstrating and supporting GEL’s Core Values

Managing several million dollars in annual revenues from clients that require ongoing levels of excellent customer service

Coordinating sample collection and container requests, verifying login to the client, and communicating special needs, and associated problems with the Division Directors, Group -Leaders, analysts, login team, and support groups

Initiating project startup in coordination with the contracts group, Client Services Manager and Division Directors. Project startup includes thorough review of the project contract, and documentation/communication of contract requirements to sample receiving, laboratory, data packaging, EDD group, accounting, waste management and any other areas of the company that may be involved in the administration of the contract

Project setup and validation to ensure all client specific requirements are communicated to each area of the laboratory

Monitoring a multitude of projects as they progress through the lab. Verifying company’s ability to meet performance requirements (on-time delivery, complete data package, compliant EDD, etc.) and communicating changes or concerns to clients as needed

Managing all deliverables prepared for the client, including data package, preliminary results, EDD, invoices, and monthly performance reports. Responsible for ensuring product completeness, accuracy, and timeliness of these deliverables

Preparing administrative case narrative and technical cover letters for data packages

Maintaining high levels of responsiveness at all times; returning all e-mails and phone calls within two hours of receiving messages from clients

Preparing invoices for submittal to clients and assisting accounting with collection of receivables

Providing back-up coverage for other Project Managers as necessary

Qualification

Bachelor of ScienceLaboratory Information Management SystemEnvironmental laboratory methodsData evaluationCustomer serviceAnalytical skillsProblem-solvingTime managementOrganizational skills

Required

Bachelor of Science degree (preferably in Chemistry, Biology, or related science degree) or Bachelor of Business Administration / Bachelor of Science in Business Administration degree

At least one year of experience in a similar field, preferably three years of experience

Proficiency with Microsoft Office Suite, prefer Laboratory Information Management System experience as well

Basic knowledge of environmental laboratory methods and processes, along with basic math and science knowledge

Data evaluation, multitasking, and time management skills

Exhibits organizational skills and attention to detail

Strong analytical, problem-solving, and troubleshooting skills

Provides excellent customer service as displayed by clear written and verbal communication