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Kuehne+Nagel · 3 days ago

Sea Logistics Operational Care Manager, Revenue Care

Detroit, MI

Full-time

Onsite

Mid, Senior Level

4+ years exp

Kuehne+Nagel is a global leader in logistics, playing a key role in optimising processes for efficient inventory and shipment movement. The Sea Logistics Operational Care Manager will lead the Revenue Care team, focusing on financial productivity, team development, and enhancing service quality in sea logistics operations.

Responsibilities

Lead and direct the Revenue Care team, including FSL Managers across territories, while ensuring a positive employee experience

Provide coaching, training, and support to develop team members’ careers and strengthen customer focus

Ensure financial productivity KPIs are consistently achieved or exceeded

Address disciplinary and performance issues promptly and appropriately

Drive transparency of FSL team performance toward branches and implement measures to improve branch satisfaction and confidence

Identify and resolve root causes of recurring inefficiencies

Ensure FSL memo codes are applied with the highest quality and in line with working instructions

Lead projects with measurable outcomes to improve FSL quality, timeliness, and productivity

Proactively inform stakeholders when revenues deviate materially from targets

Support the transition from CCLs to the OCC FSL team

Oversee daily FSL activities, including month‑end closing for accounts handled through OCC P&L

Foster collaboration across branches and strengthen confidence through clear performance metrics

Conduct monthly calls with area Finance Representatives to review open items such as deferrals

Ensure accurate monthly results through proper implementation

Continuously improve processes and practices to enhance efficiency and productivity

Maximize profit by avoiding unnecessary costs due to inaccurate payments or late invoicing

Minimize loss files through proactive analysis and mitigation of unexpected low gross profit

Qualification

Sea logistics experienceFinance-focused experienceLeadership experienceKPI managementAccounting principlesTeam delegation

Required

4+ years of experience in sea logistics

Proven ability to manage, analyze, and execute on KPI metrics

Strong understanding of accounting principles

Demonstrated ability to delegate effectively and lead a team

Preferred

1+ years of leadership experience managing a large team

2+ years of experience in a finance‑focused role

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees

http://www.kuehne-nagel.com

H1B Sponsorship

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